- GE Aerospace (Lynn, MA)
- **Job Description Summary** As a Customer Success Manager (CSM), you will be an integral part of the Americas regional commercial team, focused on day-to-day ... account management and ensuring customer success for GE Aerospace's aviation-focused software solutions. You will act as the primary owner of customer … more
- Emerson (Boston, MA)
- The Customer Success Manager (CSM) at...in Customer Success or similar customer -facing role within a SaaS or software -driven organization. ... with executives and technical teams to strengthen relationships, improve customer health, and deliver success across key...technical requirements, and desired business outcomes; guide them to success using NI software . + Collaborate with… more
- Capital One (Boston, MA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert… more
- SHI (Boston, MA)
- …for retention and growth of SHI's Cisco Support Services & Software business. The Customer Success Manager will work closely with SHI sellers and build ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible...software contracts including EAs + Building top level customer relationships with key SHI customers to ensure a… more
- Oracle (Boston, MA)
- …* Portfolio or examples of previous on-camera work highly desirable. * SaaS, Customer Success , or enterprise software experience preferred. **Skills** * ... a creative, strategic, and collaborative leader to for the Customer Success (CS) Insights Content & Engagement...Success and NetSuite internally and externally. As Sr Manager , CS Insights Content and Engagement, you will lead… more
- Validity (Boston, MA)
- About the Role Validity is looking for a Customer Success Manager to join our team in our Boston, MA office. The CSM is responsible for creating and ... contribute their own expertise in the email industry and/or customer success to ensure high levels of...customer inquiries in a fast-paced environment with large software customer base. Excellent communication skills and… more
- MongoDB (Boston, MA)
- …oversight, this role will also be responsible for the direct leadership of the other Customer Success team members (CSMs) aligned to the account. This role will ... Master's degree preferred with 1-2 years of management experience, preferably in a customer success or account management capacity + 12+ years relevant… more
- IBM (Lowell, MA)
- …solution is utilized by customers. Your top priority is always going to be customer success and customer satisfaction, by answering their technical questions ... to department goals, and attaining organizational objectives through high customer satisfaction. Content Manager OnDemand is a...the worldwide remote technical support team for our Content Manager OnDemand software . You will be part… more
- IBM (Lowell, MA)
- …solution is utilized by customers. Your top priority is always going to be customer success and customer satisfaction, by answering their technical questions ... to department goals, and attaining organizational objectives through high customer satisfaction. Content Manager OnDemand is a...the worldwide remote technical support team for our Content Manager OnDemand software . You will be part… more
- Teradyne (North Reading, MA)
- …All About You We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to ... industry. This key management role requires a hands-on technical manager to lead a Software quality engineering...Proven track record in managing/leading multi-site teams + Proven success as a manager /lead in the development… more