- Tripleseat (Concord, MA)
- …fostering a collaborative, innovative work environment that encourages growth and development. The Customer Support Specialist at Tripleseat plays a critical ... satisfaction of our customers. You will be responsible for providing top-tier support across multiple channels, including emails, live chat, inbound phone calls, and… more
- Berkshire Bank (Worcester, MA)
- …chat, and various other customer service requests. 10% + Provides back up Sr. Customer Support Specialist to help coach and mentor new team members as ... Division: Retail Banking Department: Customer Support Center Reports to: Customer Support Manager Status: Non-Exempt Grade: 6 Pay Range: $19.00 - $31.86… more
- Eastern Bank (Lynn, MA)
- …serves as first line response for the basic incoming customer calls. The Customer Support Specialist must accurately and expediently answers inquiries on ... Serves as bank's first line of response on inbound customer telephone calls regarding all types of existing accounts...Is able to handle a diverse array of complex customer situations with minimal supervisory assistance by making sound… more
- Eastern Bank (Lynn, MA)
- …serves as first line response for the basic incoming customer calls. The Customer Support Specialist must accurately and expediently answers inquiries on ... Serves as bank's first line of response on inbound customer telephone calls regarding all types of existing accounts...Is able to handle a diverse array of complex customer situations with minimal supervisory assistance by making sound… more
- Citizens (Medford, MA)
- …and seek opportunities to continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist . In this role, you'll play a crucial ... in one of our most critical departments at Citizens. Our Fraud Customer Support colleagues acquire the training, and assistance needed to grow their careers… more
- Teleperformance USA (MA)
- …orders, warranty or billing/payment. For product or service-related issues, will move the customer to appropriate Product Support Specialist .** + **Provides ... innovative ways to respond to varying questions, issues, and concerns.** + **Provide customer support to customers via telephone and/or Internet, eg, instant… more
- US Tech Solutions (Canton, MA)
- **Overview:** We are seeking an IS Customer Support Specialist to provide IT support services via call center, email, and ServiceNow for end users. The ... a computer-related field or equivalent experience. + 1-2 years of technical customer support experience (preferably in a call center). + Understanding of ITIL… more
- US Bank (Boston, MA)
- …new skills and discover what you excel at-all from Day One. **Job Description** The Healthcare Support Specialist is a customer service and support role ... that is knowledgeable, timely and professional. The Healthcare Support Specialist role is heavily focused on...of departmental and bank products and services - Proven customer service and problem resolution skills - Proficient computer… more
- Datavant (Boston, MA)
- …our bold vision for healthcare. The Provider team is actively looking for a customer -obsessed and passionate product support specialist to become a valuable ... customers as necessary + Commit to 2 day turnaround times for internal customer support tickets + Stay up-to-date on the latest software releases and challenges… more
- Fresenius Medical Center (Waltham, MA)
- PURPOSE AND SCOPE: The Associate Support Specialist responds to routine customer telephone inquiries of applicable devices within the assigned function(s). ... support to diverse audiences. In this capacity, the Associate Support Specialist provides outstanding customer service through effective and timely… more