- Repligen (Boston, MA)
- …marketing, product development, customer service, field application specialists, and technical support , to ensure seamless execution of sales strategies and ... customer satisfaction. Training and Development: Participate in ongoing training ...Ensure accurate and timely data entry and analysis to support business decisions and sales growth.QualificationsEducation: Bachelor's degree in… more
- Shimadzu Scientific Instruments (Boston, MA)
- …installations and customer training Provide pre- and post-sales technical support across the LCMS portfolio Develop and deliver application strategies, ... and enhance one's career and personal development ADDITIONAL COMPENSATION: For Service, Technical Support , Marketing & Sales Roles: Additional compensation is… more
- Merck & Co. (Boston, MA)
- …to leverage advanced computational modeling and simulation tools to support pharmaceutical researchers in predicting drug behavior, improving decision-making, and ... (SDLC) deliverables (GxP and non-GxP), guidelines, standard operating procedures (SOPs), training materials and user communication notes with the focus on driving… more
- Applied Materials (Gloucester, MA)
- …Responsibilities** + Deliver specialized New Product Introduction (NPI) technical training both in-house and at customer locations, requiring domestic and ... systems. + Demonstrate knowledge and understanding of the Global Technical Training organization and operations, as well... customer relationships and selling GTT products, analyze customer issues and needs to identify future training… more
- iCIMS (Boston, MA)
- **Job Overview** The SVP of Customer Support will lead our global Technical Support , Customer Training , and Community teams with a mandate to ... model. **Qualifications** + 15+ years of progressive leadership experience in global customer support or technical services roles. + Proven track record… more
- Confluent (Boston, MA)
- …Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop strategies ... roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What You Will… more
- Confluent (Boston, MA)
- …Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop strategies ... roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What You Will… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …talented, energetic, and innovative group, leading a team chartered to provide technical support services to the UKG customer base. Lead talented support ... the support center, aligning resources, projects, and training to ensure customer satisfaction whilst improving...* Lead and guide a team of highly engaged technical support individuals tasked with providing … more
- Highmark Health (Boston, MA)
- …to ensure solution alignment to enterprise goals and standards + Perform technical analysis and provide insights to support decision-making across various ... and implementing technical solutions, as well as providing general production support , meeting defined scope, target dates and budgets with minimal or no… more
- Amazon (Westborough, MA)
- …Hardware and System Engineering teams to resolve complex issues escalated from internal technical support groups. * Develop training documentation and ... technical field and 5+ years' experience delivering direct customer support or Master's degree in Engineering,...technical field and 3+ years' experience delivering direct customer support - Strong technical … more
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