- Citizens (Boston, MA)
- Description Head of Card Products Position Overview At Citizens Bank, we are committed to delivering innovative solutions and exceptional client experiences. The ... Head of Card Products and Go-to-Market Strategy is a...+ Track key performance indicators (KPIs) to measure the success of go-to-market efforts and drive continuous improvement. +… more
- Wayfair (Boston, MA)
- Senior Manager, Head of New Store Opening (NSO) Program Office Job Summary: We are Wayfair; we deliver a best-in-class customer experience in the furniture and ... our high level of delivery standards and meet our customer 's needs, the Wayfair Leadership team plays a key...on track. . + Management of NSO team: The Head of the NSO Program will lead a team… more
- Grant Thornton (Boston, MA)
- We are seeking an experienced and strategic leader to serve as the Head of Global Product - Tax. This new role will drive the execution of Grant Thornton's product ... of innovative, AI-enabled solutions that enhance our professional tax services globally. The Head of Global Product - Tax will lead distributed teams across multiple… more
- Sanofi Group (Cambridge, MA)
- **Job Title:** US Head of Respiratory Patient Experience **Location:** Cambridge, MA **About the Job** Join the team transforming care for people with immune ... with some of the highest unmet needs. The US Head of Respiratory Patient Experience is a senior strategic...unified journey framework. + Own the patient KPIs, identify success measures and create feedback loop for continuous improvement.… more
- Citizens (Westwood, MA)
- …approvals and act as liaison to the Change Advisory Board (CAB). + Monitor customer impact post-release (eg, login success , NPS, crash rates). + Release ... seeking a passionate, proactive, and dynamic leader to join our team as the Head of Digital Product Release Management. This strategic role is pivotal in driving… more
- Guardian Life (Boston, MA)
- **The Head of Incentive Compensation Technology** **i** **s a newly envisioned leadership role that will redefine the strategic impact of Guardian's distribution ... future roadmap and vision for Guardian's compensation technology ecosystem.** **As Head of Incentive Compensation Technology, you will be responsible for defining… more
- Wolters Kluwer (Boston, MA)
- …role that demands strategic vision, operational execution, and relentless focus on sales, customer success and market expansion. **This role can be based Remote, ... is seeking a dynamic and entrepreneurial **Vice President** **,** ** Head of North America** to drive growth, lead the...market presence. This leader will be the catalyst for success in the region, combining the innovative mindset of… more
- Sanofi Group (Cambridge, MA)
- **Job Title:** US Head of Respiratory Provider Experience **Location:** Cambridge, MA **About the Job** Join the team transforming care for people with immune ... and drives sustained adoption. The position reports to US Franchise Head , Respiratory. **About Sanofi:** We're an R&D-driven, AI-powered biopharma company committed… more
- Takeda Pharmaceuticals (Boston, MA)
- …in support of small- and large-molecule discovery programs. Reporting to the Head of Drug Discovery Lab Automation and Transformation, this Director will define ... a culture of scientific rigor, operational excellence, safety, and customer focus, supported by clear KPIs (eg, cycle time,... focus, supported by clear KPIs (eg, cycle time, success rate, capacity utilization, cost-per-data point). + Drive talent… more
- Coinbase (Boston, MA)
- …opportunity to reinforce our mission. This role will be embedded within the Global Customer Success & Trust (GCST) organization, working at the intersection of ... connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide the most… more
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