- Cayuse Holdings (Boston, MA)
- **Overview** **_JOB TITLE:_** Help Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services, LLC **_LOCATION_** Remote **_SALARY:_** $15.00-$17.00 ... **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt Help Desk Agent provides customer service solutions within service level agreements using the company and… more
- Paragus Strategic IT (Hadley, MA)
- Tier 1 & 2 Case Agent Paragus IT is the largest outsourced IT...of a nerf gun battle + Prior experience with help desk ticketing systems and service ... desk management tools (ie, Remedy, ServiceNow, Connectwise, Autotask, N-central, Kaseya, etc.) is required + High degree of professionalism, attentiveness, and communication excellence (both verbal and written) + Ability to diplomatically interact and… more
- Public Consulting Group (Boston, MA)
- …sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The ... agent will interact with customers through the Zendesk(R) support...specifications. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule… more
- Omni Hotels (Boston, MA)
- …Front office operations , such as by communicating needed tasks to next available Front Desk Agent and ensure that tasks are being completed in an efficient ... incoming shifts (Managers, Ideal Services, Night Audit, etc) + Help coordinate hiring and training of new associates +...when necessary and passing along relevant information to front desk staff. + Reports to work on time and… more
- CVS Health (Boston, MA)
- …to prioritize and quickly resolve technical issues. * Consistently adheres to defined help desk processes and procedures. * Highly analytical thinking & ... effective resolution of escalated issues. As a Level 2 Agent , you will be responsible for handling high priority,...financial wellness of our colleagues and their families to help them be the healthiest they can be. In… more
- The Colonnade Hotel (Boston, MA)
- …Office Team including overseeing Guest Service Agents, Bell, and Door. This role will also help to efficiently check guests in and out of the hotel, and assists with ... to all levels of management and performing guest service agent duties as required, including check-in, check-out, and reservations....the job is like: * Support and coach front desk * Complete shift check-lists as specified. * Handle… more