- Zurich NA (Boston, MA)
- …exceeding documented target resolution times. + Actively participates in end user and Help Desk analyst training by providing materials, conducting training, ... Key Accountabilities: + Provides comprehensive and expanded first and second level help desk support for IT incidents, problems and service requests. + Conducts… more
- Zones, LLC (Boston, MA)
- IT Help Desk Technician Location: Boston, MA, United States Salary Range: USD -30.00 Weekly Date Posted:Nov 21, 2025 **Description** **Company Overview:** When ... Twitter @Zones, and LinkedIn and Facebook. **Position Overview: IT Help Desk Technician** **Term: 1 year contract**...experiencing difficulty using IT products and services. The Service Desk Analyst will troubleshoot, diagnose and resolve… more
- Pearson (Boston, MA)
- …and customers with exceptional support and training. All members of the School Support Help Desk Team help facilitate the ability of school-based employees ... remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to...customers, by handling inbound calls to the School Support Help Desk and assisting our staff and… more
- St. George Tanaq Corporation (Boston, MA)
- Sr. Business Systems Analyst Fully Remote*United States Job Type Full-time, Temporary Description **Overview** Tanaq Management Services (TMS) delivers professional, ... the Role** We are seeking a **Sr. Business Systems Analyst ** to support a project for one of our...team members throughout each phase of the process to help clarify and/or resolve issues related to requirement, design,… more
- Rubrik (Boston, MA)
- …Team & About Role:** Rubrik is looking for a curious and self-motivated Deal Analyst for the Deal Structuring and approvals team to support our sales organization. ... and potential new customers driving faster closures and to help streamline the deal cycle. This role will require...deal exceptions, more difficult structuring issues and global deal desk matters. As the scope and growth of our… more
- Evolv Technology (Waltham, MA)
- …Troubleshoot hardware, software, and network issues for end-users. + Manage and resolve help desk tickets, escalating as necessary. + Support Office 365 ... for IT support? Evolv is seeking an IT Support Analyst to deliver outstanding technical assistance to our employees,...+ 2+ years of experience in IT support or help desk roles. + Strong troubleshooting skills… more
- AeroVironment (Wilmington, MA)
- …teams across the CIO org, support compliance for the Enterprise, manage the Cyber help desk , develop processes and maintain documentation, and work with IT and ... **Worker Type** Regular **Job Description** **_Summary_** The Cyber Security Analyst II is a crucial junior to mid-level contributor...procedures, and requirement are met + Tier 2 Cyber help desk duties, including handling issue escalation… more
- SMX (Boston, MA)
- …relevant experience is required **Desired Skills & Experience** + Experience with GFEBS help desk preferred **Application Deadline:** February 13, 2026 \#LI SA1 ... GFEBS Functional Analyst (4953)at SMX(View all jobs) (https://www.smxtech.com/careers/) United States...States cBEYONData + SMX is seeking a GFEBS Financial Analyst to provide their expertise to aid in meeting… more
- Pearson (Boston, MA)
- …in a calm, courteous and efficient manner + Prior technical contact center / Help Desk experience required + Strong working knowledge of the Application Service ... hardware, printer, and broadband network issues. **Family Technical Support Analyst Responsibilities** **:** + Troubleshoot and resolve software, hardware, printer,… more
- Citizens (Westwood, MA)
- …and troubleshoot file load errors. + Engage business partners as needed, including managing help desk tickets. + Execute manual data loads and perform checksum ... Description The Incentive System Support Analyst is a key member of the Sales Performance Management (SPM) Information Shared Services team. This position ensures… more