- CVS Health (Boston, MA)
- …we do it all with heart, each and every day. **Position Summary** As a CVS Health IT Customer Service Analyst , you will provide remote Level 2 technical ... team player that can collaborate to resolve complex issues. * Excellent customer service ethic with ability to communicate with and train non-technical audiences… more
- City National Bank (Boston, MA)
- * IT RISK & CONTROL SENIOR ANALYST * WHAT IS...Strong commitment to working as a team and providing excellent customer service . *WHAT'S IN IT FOR ... THE OPPORTUNITY? The IT Risk Senior Analyst is a subject-area specialist with specialized training, methods...Analyst 's goal is to create actionable information for IT and business leadership, and to provide objective assessment… more
- Oracle (Boston, MA)
- …projects requiring cross-group collaboration. * Excellent written and oral communication, customer service , business acuity, problem solving and ability to ... **Job Description** IT Business Optimization Implementation Analyst will:...to address business or systems issues. Disclaimer: **Certain US customer or client-facing roles may be required to comply… more
- Oracle (Boston, MA)
- …management, presentation, and influencing skills. + Excellent written and oral communication, customer service , business acuity, problem solving and ability to ... **Job Description** ** IT Business Implementation Analyst will:** +...ensure the problem is permanently resolved. Disclaimer: **Certain US customer or client-facing roles may be required to comply… more
- Parker Hannifin Corporation (Woburn, MA)
- Digital & IT Senior Analyst (Digital & Data...to internal processes and systems to increase efficiency, drive customer service and reduce costs. + Lead ... digital systems like MES, LIMS, MAM, QMS. The Digital & IT Senior Analyst should have hands-on experience with software development, systems/data analysis,… more
- Bright Horizons (Newton, MA)
- …troubleshooting documentation. + SLA Management and Enforcement with consistent delivery of excellent customer service . + Respond to client service requests ... The Sr. IT Application Support Analyst supports the...and maintain user documentation and training materials to promote self- service and adoption + Customize entities, forms, views, dashboards,… more
- CAI (Boston, MA)
- …a week). **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical ... Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634...General IT end-user support + Utilize excellent customer service skills and exceed customers' expectations… more
- UKG (Boston, MA)
- …drives retention, adoption, and advocacy. Role Overview We are seeking a data-driven, customer -obsessed Principal Customer Experience (CX) Analyst to join ... experience. + Minimum 3-5 years applying customer experience (CX) frameworks, customer journey mapping, or service design methodologies in a professional… more
- Advanced Energy (Wilmington, MA)
- …reside within approximately one hour of the office for daily coverage and emergency IT service . **QUALIFICATIONS** + Excellent customer service skills ... Application Support Analyst **ABOUT ADVANCED ENERGY** Advanced Energy (Nasdaq: AEIS)...customers. **WHY JOIN ADVANCED ENERGY?** This isn't just another IT role-it's a chance to **shape technology at the… more
- MIT Lincoln Laboratory (Lexington, MA)
- …needs + Skill in building consensus among stakeholders and colleagues + Excellent customer service skills + Excellent verbal and written communication skills + ... Position Description The Business/Systems Analyst will study the business and information needs of specific customer groups and of the Laboratory as a whole to… more