- UKG (Lowell, MA)
- …you. **About The Team:** The Incident Management Team, being part of the IT Service Management ( ITSM ), works cross-functionally with Global Services, ... role: 1:00 PM est - 10:00 PM est The IT Service Operations Specialist provides day-day support...the data captured in all the tools used in ITSM (PagerDuty, Service Now, JIRA..etc) * Learn… more
- Teleperformance USA (MA)
- …**We are seeking an experienced and dynamic Solution Consultant to support our ServiceNow ITSM ( IT Service Management ), CRM (Customer Relationship ... Management ), and ITOM ( IT Operations Management ) offerings. In this role,...client needs and propose tailored solutions using the ServiceNow ITSM , CSM, and ITOM platforms.** + **Conduct compelling product… more
- Red River (Lexington, MA)
- …client's business objectives. The ideal candidate is a dynamic leader with deep expertise in IT Service Management ( ITSM ), ITIL best practices, and ... hands-on experience with ServiceNow.** **Key Responsibilities** 1. ** Service Delivery Management ** + Oversee end-to-end delivery of managed services with a focus… more
- CompuCom (Boston, MA)
- …will possess in-depth expertise in ServiceNow Architecture and Integration, with a strong focus on ** IT Service Management ( ITSM )** and ** IT ... role will be instrumental in designing scalable and efficient solutions that drive IT operations, automation, and service delivery across the enterprise. The… more
- The Hertz Corporation (Boston, MA)
- …prototyping, incremental, synchronize and stabilize, and DevOps) + Understanding and knowledge of IT service management ( ITSM ) and Information Technology ... leads and supports architecture activities that guide the development and management of a portfolio of solutions. Solutions include projects, systems (including… more
- Ensono (Boston, MA)
- …Operating systems and their sub-components - z/OS, MVS + Software packaging and distribution + IT Service Management ( ITSM ) - Approach to delivering ... IT services + IT operations management (ITOM) - Software that...+ ITIL Framework - Describes the life cycle of service in detail + DevOPS and Agile methodology principles… more
- Insight Global (Waltham, MA)
- …certifications such as CompTIA A+, Microsoft MD-102, or Apple ACSP. . Experience with IT service management ( ITSM ) platforms like Freshservice or ... Description About the Role We're seeking a dedicated and service -oriented IT Support Specialist to join our...Windows 11, with expertise in imaging and end-user environment management . Strong working knowledge of: o Microsoft 365… more
- Boston University (Boston, MA)
- …+ Experience with a variety of tools commonly used such as an ITSM ticketing tool, remote assistance, asset management , image and deployment, patching, ... **CLIENT TECHNOLOGY ANALYST I, IS&T IT Help Center** **Job Description** **CLIENT TECHNOLOGY ANALYST...for our client's technology needs. + Participate in multiple service , platform or project teams as a subject matter… more
- Boston University (Boston, MA)
- …+ Experience with a variety of tools commonly used such as an ITSM ticketing tool, remote assistance, asset management , image and deployment, patching, ... **COMPUTER SUPPORT SPECIALIST III, Health Sciences IT & EdTech** **Job Description** **COMPUTER SUPPORT SPECIALIST...for our client's technology needs. + Participate in multiple service , platform or project teams as an industry specialist,… more
- SHI (Boston, MA)
- …and today we're proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach ... ITAM program integrates with those goals and other critical IT and governance processes. The consultant's primary objective is...advisor to the customer on Business alignment with ITAM, ITSM , and ITIL frameworks and how to implement them… more