- Rocket Software (Boston, MA)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management , you will lead a team of our Senior ... Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management , you will lead a team of our Senior … more
- Mercury Systems (Andover, MA)
- …track record within military defense electronics and telecommunications companies, is seeking a Customer Success Manager (our internal job title for this ... to the Prime and the Prime withing Mercury. The Customer Success Manager will work...in areas we have high probability of winning, Channel Management integrates indirect sales into the mix without causing… more
- Amazon (Boston, MA)
- …of the rapidly growing Customer Success COE. As the Partner Customer Success Development Manager , you will lead on content creation, including ... in the technology industry focused on customer success or in go-to-market roles, or management ...clients on go-to-market topics - 7+ years in partner management , customer success , or in… more
- Pearson (Boston, MA)
- …calls to action based on customer segment. **Systems** Manage our Customer Success Platform, including data management , building playbooks, dashboards, ... with Pearson's WFS products by collecting, managing and analyzing data to improve customer success operational efficiency and effectiveness. Your focus will be… more
- Proofpoint (Boston, MA)
- …self-motivated individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers realize ... from their partnership with us. + Create and maintain Customer Success Plans (CSP) for each of...identify trends and acting as the voice of the customer , provide that structured feedback to product management… more
- GE Vernova (MA)
- **Job Description Summary** The Customer Success Manager will be responsible for managing and developing strong relationships with our existing contractual ... in the existing contractual customer base. The Customer Success Manager will be...VIe control system in commercial, services, engineering and/or project management + 50% travel **Desired Characteristics** + Strong oral… more
- Cornerstone onDemand (Boston, MA)
- The Customer Success Manager (CSM) is...field. + Minimum of 3 years of experience in Customer Success within the Talent Management ... customer advocacy. As the trusted partner for the customer on use-case, product functionality and talent management...presentation, consulting and analytical skills. + Have passion for customer success . + Enjoy working in a… more
- allego (Waltham, MA)
- Allego's curious and self-driven Customer Success Managers have a direct impact on Allego's growth. As a CSM, you are ultimately responsible for the high touch, ... success as if it is your own! Our Customer Success team is collaborative, energizing, and...in a fast-paced SaaS client services role, including new customer implementation, onboarding, and ongoing relationship management … more
- Amazon (North Reading, MA)
- …you need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching ... enabling product and/or process changes to improve system performance and customer sentiment. The successful candidate will work backwards from customer… more
- Amazon (North Reading, MA)
- …you need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching ... site management on operational best practices, robotics systems, and tools....system performance. The successful candidate will work backwards from customer goals and influence a broad range of operations,… more