• Manager , Patient Relations…

    Beth Israel Lahey Health (Beverly, MA)
    …is overseeing the HCAPHS and Press Ganey Survey process, analysis and reporting. The Patient Experience Manager will be the organization's expert in Press ... Patient Complaint process and oversight of the Patient Relations Specialists, and supports the organization's...PEX health equity. As part of this role, the Patient Experience Manager will support… more
    Beth Israel Lahey Health (09/26/25)
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  • Patient and Family Relations…

    Dana-Farber Cancer Institute (Boston, MA)
    …humanization of the hospital experience . The P/FR Specialist will support the Patient / Family Relations program at the Institute, including the outpatient ... The Office of Patient / Family Relations liaises between...Tracks Service Recoveries in the PFR database. + Supports Patient Experience initiatives. + Participates in Institute-wide… more
    Dana-Farber Cancer Institute (08/22/25)
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  • Patient Liaison

    Beth Israel Lahey Health (Burlington, MA)
    …to collaborate with clinical and administrative leadership to improve quality and patient experience of care. Essential Duties & Responsibilities including but ... leaders across the organization on service recovery to improve patient experience of care Specific Responsibilities ....the supervision of the Director of Risk Management and Patient Relations conduct timely investigations and response… more
    Beth Israel Lahey Health (09/25/25)
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  • Patient Access Representative

    Beth Israel Lahey Health (Cambridge, MA)
    …we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is efficient and welcoming, ... potential delays and takes steps to ensure a pleasant patient experience . 7. Responds to patient...17. Ascertains, creates, and assigns the guarantor for each patient , including personal/family relations , workers compensation insurance,… more
    Beth Israel Lahey Health (10/03/25)
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  • Patient Access Representative, Evenings

    Beth Israel Lahey Health (Milton, MA)
    …Saturday and Sunday). The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is efficient and welcoming, ... flow. Advises patients of potential delays and takes steps to ensure a** **pleasant patient experience .** **7. Responds to patient concerns and potential … more
    Beth Israel Lahey Health (07/12/25)
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  • Patient Access Representative M-F 40 HRs

    Beth Israel Lahey Health (Danvers, MA)
    …flow. Advises patients of potential delays and takes steps to ensure a pleasant patient experience . 7. Completes registrations on inpatient units who may be ... submission. 18. Ascertains, creates and assigns the guarantor for each patient , including personal/family relations , workers compensation insurance, third… more
    Beth Israel Lahey Health (09/26/25)
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  • Pharmacy Manager

    Walgreens (Framingham, MA)
    …workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience . Manages pharmacy staff performance and engagement. ... focused coaching, and executing formal performance management initiatives. **Job Responsibilities:** Patient Experience + Engages patients by greeting them and… more
    Walgreens (09/30/25)
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  • Associate Manager - Valet & Parking…

    Towne Park (Boston, MA)
    …we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in ... compensation. Actual compensation will be based on a candidate's job-related skills, experience , education or training, and location. The annual base pay range for… more
    Towne Park (09/04/25)
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  • Payor Optimization Program Manager

    Beth Israel Lahey Health (Wakefield, MA)
    … relations , and payor responsibilities. The Payor Optimization Program Manager will be responsible for managing projects, compiling and disseminating contracting ... or business-related field is preferred. Licensure, Certification & Registration: N/A Experience : Minimum 3-5 years of program or project management, system… more
    Beth Israel Lahey Health (09/21/25)
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  • Operations Manager - Remote

    Sharecare (Boston, MA)
    …for everyone. To learn more, visit www.sharecare.com . **Job Summary:** The Manager of Operations, Medical Record Retrieval has an overall responsibility to ensure ... are performed in a consistent, timely, and highly professional manner. The Manager of Operation ensures objectives, principals, values, mission and foundation are… more
    Sharecare (09/19/25)
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