- Anytime Fitness (Plymouth, MA)
- …club by working in a creative, fun and upbeat atmosphere where every day is different. Member Experience Manager An Anytime Fitness Member Experience ... and mentor' for all training staff, and 'strategist' for owner/ manager . The MXM's ultimate role is to manage the...Responsibilities * Lead the personal training team and lead member experience at the club * Follow… more
- Anytime Fitness (Framingham, MA)
- …their lives through health and fitness. The primary role of the training program manager is to oversee member onboarding and follow-up, and training client ... and ultimately, member retention. Key Responsibilities * Member onboarding - the training program manager ...* Member onboarding - the training program manager is responsible for delivering fitness consultations, which include… more
- Point32Health (Canton, MA)
- …can deeply understand and drive the optimization of complex customer lifecycles. the Customer Experience Manager is a key member of our enterprise Customer ... improvement plans that execute against improvement opportunities. The Customer Experience Manager manages multiple data-driven improvement plans focused… more
- Wayfair (Boston, MA)
- …scale and optimize special "surprise & delight" offers & content that gamify the member experience and incentivize key, high value business actions. + Partner to ... meaningful benefits that provide exceptional value and an enhanced shopping experience . The loyalty team is responsible for developing, marketing, and administering… more
- Point32Health (Canton, MA)
- …stakeholders, and steering groups + Advocate for improvements and/or tools that support member experience improvement ** Member Experience Governance** + ... Experience (CX), the CX Measurement & Improvement Program Manager is directly responsible for leading two heavily regulated...Is a key member of the Member Experience Governance Committee + Support the… more
- Fallon Health (Worcester, MA)
- …care and is continually rated among the nation's top health plans for member experience , service, and clinical quality. We believe our individual differences, ... CMS regulations, NCQA standards, other applicable regulatory requirements and member expectations. The FH Member Appeals &...calendar or at the direction of a supervisor or manager . Answers telephone calls via ACD queue, as needed,… more
- Compass Group, North America (Cambridge, MA)
- ESFM Position Title: WORKPLACE EXPERIENCE MANAGER Hybrid Salary: $110,000 - $125,000 Pay Grade: 15 Other Forms of Compensation: None ESFM is the corporate ... (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI). Rooted...a friend to this position. Job Summary The Workplace Experience Manager builds, designs, and operates environments… more
- Walgreens (Pepperell, MA)
- …Pharmacy Operations Manager in seeking community outreach opportunities. + Supports Store Manager in leveraging data, analysis, and team member input to make ... ensure communication is open between leaders and team members. Actively responds to team member questions or concerns. + Assists Store Manager in planning and… more
- Museum of Fine Arts Boston (Boston, MA)
- Reporting to Admission Managers in the Member and Visitor Services department (MVS), the Member & Visitor Services Representative is a vital member of the ... School diploma, Associate's degree or higher + 2+ years of customer service experience preferably in a hospitality, retail or cultural organization role + Work for… more
- Fallon Health (Worcester, MA)
- …care and is continually rated among the nation's top health plans for member experience , service, and clinical quality. We believe our individual differences, ... us on Facebook, Twitter and LinkedIn. **Brief summary of purpose:** The Nurse Case Manager (NCM) is an integral part on an interdisciplinary team focused on care… more