- Beth Israel Lahey Health (Needham, MA)
- …Director, Patient Safety & Risk Management, the Patient Relations and Safety Manager , in collaboration with Practice Managers, coordinates, ... and facilitates resolution of patient complaints. The Patient Relations and Safety Manager acts as liaison between the patients and the… more
- Beth Israel Lahey Health (Beverly, MA)
- …and the Anna Jaques hospitals reports to the Executive Director of Quality and Patient Safety , and is responsible for Patient Experience measurement and ... Patient Complaint process and oversight of the Patient Relations Specialists, and supports the organization's...goals. Establishes priorities based on improved outcomes of care, patient experience, patient safety , health… more
- Dana-Farber Cancer Institute (Boston, MA)
- … Relations (P/FR) Specialist serves as an integral member of the Quality and Patient Safety Department (QPS), participating in various aspects of patient ... The Office of Patient / Family Relations liaises between...timeliness. + Collaborates with P/FR staff, Risk Management staff, Patient Safety leadership, and QPS Medical Directors… more
- Beth Israel Lahey Health (Danvers, MA)
- …their anxiety by starting their hospital visit professionally. In addition this position impacts patient safety and clinical care by ensuring the patient ... their anxiety by starting their hospital visit professionally. In addition this position impacts patient safety and clinical care by ensuring the patient … more
- Beth Israel Lahey Health (Burlington, MA)
- …BILH is efficient and welcoming, and that patient confidentiality is respected and patient safety is preserved. Performs a variety of functions to support an ... a pleasant patient experience. 7. Responds to patient concerns and potential patient safety...17. Ascertains, creates, and assigns the guarantor for each patient , including personal/family relations , workers compensation insurance,… more
- Beth Israel Lahey Health (Burlington, MA)
- …Responsibilities . Under the supervision of the Director of Risk Management and Patient Relations conduct timely investigations and response to all patient ... and mitigate expectations to promote satisfaction, ensure quality and safety , and patient experience of care ....with complaints that can be resolved immediately by the manager and assist with service recovery efforts . Maintains… more
- Towne Park (Boston, MA)
- …we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new ... be subject to a specific plan or program terms. **SUMMARY** The Associate Manager is responsible for ensuring high levels of client, customer and associate… more
- Compass Group, North America (Boston, MA)
- …core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry&Linen, Facilities Management, and Ambulatory EVS. ... Learn more at www.Crothall.com . **ENVIRONMENTAL SERVICES MANAGER IN TRAINING** ROLE DESCRIPTION WE ARE a family of companies delivering the best in food,… more
- ZOLL Medical Corporation (Chelmsford, MA)
- Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful ... innovative lifesaving products and software solutions to EMS, hospital, public safety , and military customers globally. Products include AEDs, trauma kits,… more
- ZOLL Medical Corporation (Chelmsford, MA)
- Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful ... innovative lifesaving products and software solutions to EMS, hospital, public safety , and military customers globally. Products include AEDs, trauma kits,… more
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