• Senior Manager , Customer…

    DoorDash (Boston, MA)
    …Learning and Development Senior Manager who will lead the customer experience learning and development strategy for Dashers, Consumers, and New Business ... About the Team As DoorDash's largest core operating team, Customer Experience and Support Operations ensures that when there are bumps in the last-mile there's… more
    DoorDash (04/29/25)
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  • Senior Manager , CRM Personalization

    Bright Horizons (Newton, MA)
    **Primary Purpose** The Senior Customer Experience Marketing Manager will focus on the company's personalization efforts. This role will be responsible ... for developing and executing personalized experiences that drive customer engagement, retention, and growth and will have a...a related field - Required + 6 years of experience creating personalization strategies with a focus on email… more
    Bright Horizons (03/12/25)
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  • Senior Project Implementation…

    Grifols Shared Services North America, Inc (Boston, MA)
    …implementation process in order to insure quick Go Live and a quality customer experience . This position is responsible for communicating the resource ... and regions. **Summary** Grifols Diagnostic Solutions is seeking a Senior Project Management Manager to help oversee...the cross functional resources to meet and exceed the customer and Grifols goals and expectations throughout the instrument… more
    Grifols Shared Services North America, Inc (04/08/25)
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  • Senior Product Manager…

    Highmark Health (Boston, MA)
    …**Job Description :** **JOB SUMMARY** The Customer Navigation and Service Senior Product Manager defines the vision, strategy and roadmap for transforming ... the customer service experience . Leveraging AI and innovative...channels, optimizing channel connectivity, and enhancing agent tools. The Senior Product Manager will define the product's… more
    Highmark Health (03/05/25)
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  • Senior Engagement Manager , Amazon Q…

    Amazon (Boston, MA)
    …Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our Amazon Q Customer Success Team and ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
    Amazon (04/09/25)
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  • Senior Manager , Experience…

    Autodesk (Boston, MA)
    …ID #** 25WD88253 **Position Overview** We are seeking a highly skilled and motivated Senior Manager , Experience Design to join our Marketing Experiences ... that enhance customer engagement and satisfaction. The Senior Manager will work cross-functionally with product...excellence. This is a unique opportunity to impact Autodesk's customer experience , and overall Experience … more
    Autodesk (05/03/25)
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  • Senior Product Manager , Post-Order…

    Wayfair (Boston, MA)
    …The Post-Order Experience team builds the systems that enable the customer to have confidence in Wayfair by providing timely, proactive information about the ... repeat revenue and cost savings. We're looking for a Senior Product Manager who not only enjoys...What You'll Need + 5+ years of product management experience , preferably in customer -facing roles + Strong… more
    Wayfair (05/01/25)
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  • Senior Product Manager…

    Chewy (Boston, MA)
    …healthy. We are currently hiring for two key roles to support our mission: ** Senior Product Manager - Checkout/Payments Experience ** . These positions are ... our Chewy Vet Care business. **What You'll Do** + ** Customer -Centric Focus:** Be responsible for the PIMS experience...** Customer -Centric Focus:** Be responsible for the PIMS experience , ensuring a smooth checkout process for both care… more
    Chewy (04/25/25)
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  • Senior Business Development Manager

    WuXi AppTec (Boston, MA)
    **Overview** The Senior Manager , Business Development drives sales growth in close coordination with WuXi Biology leadership. The Senior Business Development ... by management. Reporting to the Executive Director, Business Development, the Senior Manager , Business Development closes and implements growth opportunities… more
    WuXi AppTec (03/27/25)
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  • Senior Credit Review Manager…

    Citizens (Westwood, MA)
    Description Senior Credit Review Manager - Commercial Real Estate and Community Development The Senior Credit Review Manager position is a team member ... responsible for oversight of all bank lending activities. The Senior Credit Review Manager is responsible for...Other Professional Credentials + 10+ years of credit risk experience in one of these areas: credit review, credit… more
    Citizens (04/13/25)
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