• Service Advocate - Fully…

    CVS Health (MA)
    …about helping others and have a talent for problem-solving? Join our team as a Service Advocate . In this role, you will work alongside peers who handle Medicare ... calls, serving as a crucial support system for Customer Service Representatives (CSRs). Your role will involve assisting CSRs...the Single Point of Contact for handling escalated member service inquiries, you will act with fast knowledge using… more
    CVS Health (10/07/25)
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  • Call Center Service Reps - Hybrid/…

    Fallon Health (Worcester, MA)
    …path advancement, great benefits, paid time off, heath insurance and more..** The REMOTE work model can commence after approximately 8-9 weeks of on-site training in ... and membership ambassador. As a representative of Fallon Health, you will be an advocate to members reaching out for support; providing this highly valued service… more
    Fallon Health (09/16/25)
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  • Solution Engineer

    Lumen (Boston, MA)
    …solutions enabling digital business strategies. **Location** This role has been designated as fully remote , candidates must reside in the United States. **The ... leadership teams regarding the customer experience, product features/functionality, and service implementation/management. + Customer Advocate : Acts as customer… more
    Lumen (09/27/25)
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  • Implementation Partner Consultant

    Lincoln Financial (Boston, MA)
    …strengthening relationships with internal and external customers, analyzing various aspects of our service offering and being an advocate on behalf of the ... and maintain relationships with contacts at client organizations, ensuring clients' overall service requirements are satisfied. + You will advocate on the… more
    Lincoln Financial (10/07/25)
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  • Sr. Engineer

    IBM (Cambridge, MA)
    …product experience seamless for our users, customers and developers. As a high-impact, high-visibility, fully remote team, we are guided by the Taos of HashiCorp ... to secrets and other sensitive data. * [8] Boundary standardizes secure remote access across dynamic environments, allowing organizations to connect users and manage… more
    IBM (09/03/25)
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  • Case Manager, Single Adult Shelter

    South Middlesex Opportunity Council (Worcester, MA)
    …of Housing and Community Development. Case Management will include assessment, service plan development, and budget development as well as making referrals ... new placements as assigned. This includes ensuring that units are ready and fully equipped/furnished prior to the arrival of the family, greeting the family at… more
    South Middlesex Opportunity Council (09/09/25)
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  • Customer Experience Director

    Needham Bank (Needham, MA)
    …continuous improvement in customer interactions across digital, product, and service touchpoints. Qualifications: To perform this job successfully, the individual ... leveraging sponsored payments and consumer lending. + Act as the primary advocate for customers, ensuring feedback is captured, analyzed, and integrated into product… more
    Needham Bank (10/01/25)
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  • Rn Nurse Supervisor

    Actalent (North Adams, MA)
    …in Individual Support Plans and case conferences. The Nurse Supervisor will advocate for the optimal health of members and coordinate necessary medical services ... learners. + Basic computer skills and working knowledge of remote communication tools such as Zoom. + Valid driver's...Life Insurance Employee Assistance Program (EAP)- Free confidential counselling service for you and your family. Sick Leave- up… more
    Actalent (10/07/25)
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