- Bank of America (Boston, MA)
- Service Delivery Manager (GHR) - Skills Assessment Charlotte, North Carolina;Atlanta, Georgia; Plano, Texas; New York, New York; Boston, Massachusetts; ... products, operational requirements, end-to-end processes, to deliver GHR programs. This Service Delivery Manager will join the **Skills Assessment Team** to… more
- Ensono (Boston, MA)
- Senior Service Delivery Manager - Central Time person preferred or Dallas / RemoteRemote - United StatesJR011766 **Primary Responsibilities:** + Acts as a ... client advocate and a point of escalations for client service delivery needs. + Coordinates internally across Ensono with cross-functional teams to ensure the… more
- Cognizant (Boston, MA)
- ** Service Delivery Manager Associate** **Job Description** + Manage a team size of 10 or more. + Handle customer escalations and maintain customer ... to improve submission and acceptance rates and to meet State and client Service level agreements. + Perform User acceptance testing for new requirements\system fixes… more
- Ensono (Boston, MA)
- …operational excellence **Key Areas of Focus for this Role** + Collaborate with the Service Delivery Manager to identify and capture MF operational trends, ... + Knowledge of DR planning and execution + Experience with client facing and Service Delivery communication acumen. + Experience with on-boarding new clients in… more
- IBM (Lowell, MA)
- …will positively impact the world around us. **Your role and responsibilities** As a Delivery Manager , you will work with Delivery Consultants worldwide ... domain. You'll be accountable for the building, launching and enabling the service delivery team with the expertise needed to accelerate the adoption and… more
- Staples (Framingham, MA)
- …level of customer satisfaction. **What you'll be doing:** + Define customer service level expectations and delivery requirements. + Develop internal performance ... are seeking a dedicated and skilled 3rd Party Operations Manager to join our team in North America. This...overseeing and managing all aspects of the company's third-party delivery operations, ensuring efficient and timely delivery … more
- IBM (Boston, MA)
- …a high-performing team: Cultivating teamwork and problem-solving while working under delivery expectations and deadlines. *Empathy and Service Skills: ... us. **Your role and responsibilities** As a successful Project Manager in Technology Expert Labs, you will lead a...get inspired by these few examples below. *Agile Project Delivery Expertise: A provable track record of project … more
- Wellington (Boston, MA)
- …responsibilities include: + Strategy setting: Builds and implements ongoing strategic client service delivery strategy, in partnership with Client Service ... those of our clients. **About the Role** **Position** The Manager for the Business Operations & Strategic Delivery...our strategic client program, working closely with the Client Service Director to partner with regional teams to drive… more
- Amazon (North Reading, MA)
- …Delivery is seeking an innovative, high-energy and customer-obsessed Sr Technical Program Manager to own the delivery for its Product Lifecycle Management ... (PLM) work-stream. The Senior Technical Program Manager , is responsible to define the program (mission, vision, tenets), sets objectives, analyzes data, drives… more
- Deloitte (Boston, MA)
- Deloitte + Delivery Excellence Quality and Risk Management group is seeking a Risk Manager with extensive experience in supporting deal and contract structuring, ... Intersect with various functions including sales, legal, finance and delivery to act as a strategic advisor to help...negotiation skills to lead an environment driven by customer service and teamwork + Excellent leadership skills including ability… more