- State of Massachusetts (Chelsea, MA)
- …is seeking to hire a* Service ** Desk ** Analyst *to join the*End**User**Support**Team*. The Service Desk Analyst is the first point of contact for the ... assistance within the End User Support Contact Center. The primary role of the Service Desk Analyst is to handle the processing of Tier 1 support and… more
- CAI (Boston, MA)
- …Number** R5370 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both… more
- CAI (Needham, MA)
- … service needed to solve requests **Job Description** We are looking for a ** Service Desk Analyst ** **.** This position will be **full-time** and **onsite ... contract role in Needham, Massachusetts.** This position is 36 hours per week Monday through Thursday with Friday off. **Candidates must be able to come into the office 4 days a week Monday through Thursday.** **What** **You'll** **Do** Inventory & Assessment… more
- Zones LLC (Boston, MA)
- …assistance to end-users experiencing difficulty using IT products and services. The Service Desk Analyst will troubleshoot, diagnose and resolve ... of customer products and services + Experience working on a help desk / service desk handling tickets preferred + Experience troubleshooting Desktop hardware… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Participates in operational… more
- Robert Half Technology (Woburn, MA)
- Description We are looking for a Senior Help Desk Analyst to join our team in Woburn, Massachusetts, and provide exceptional IT support to our organization. The ... and oversee configuration management processes. * Utilize ServiceNow to streamline service requests and improve IT operations. * Offer advisory and consultative… more
- Robert Half Technology (Boston, MA)
- Description We are looking for an experienced Help Desk Analyst III to join our team in Boston, Massachusetts. This is a contract to permanent position, offering ... of Lenovo laptops and other computer hardware. * Deliver exceptional customer service to users, adapting communication styles to suit varying needs. * Support… more
- Robert Half Technology (Woburn, MA)
- …role or related discipline required 2+ years of experience in a support or service role, actively interacting with customers on a regular basis required 2+ years of ... software applications, including Microsoft Office Suite experience required IT Service Management ticketing tool such as ServiceNow, preferred Manufacturing… more
- Harvard University (Cambridge, MA)
- 67687BRAuto req ID:67687BRJob Code:F0956P Financial Analyst II Department Office Location:USA - MA - Cambridge Business Title:Financial Analyst IISub-Unit: ... Physical Requirements: + Extended periods of sitting at a desk using a computer. Frequent use of hands for...the Director of Financial Planning and Analysis, the Financial Analyst plays a key role at the Harvard Radcliffe… more
- CACI International (Hanscom AFB, MA)
- …the Business Analysis Body of Knowledge (BABOK) + Experience with ServiceNow or similar service desk solution This position is contingent on funding and may not ... Business Analyst Job Category: Information Technology Time Type: Full...support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and… more