• Bilingual Service Desk

    CAI (Boston, MA)
    Bilingual Service Desk Analyst (Turkish/English) **Req number:** R6134 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is ... neurodiversity to the enterprise. **Job Summary** As a Bilingual (Turkish/English) Service Desk Analyst , you will be responsible for providing support… more
    CAI (09/06/25)
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  • Service Desk Analyst Tier 1

    Beth Israel Lahey Health (Charlestown, MA)
    …not just taking a job, you're making a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support services ... triaging, resolving, and timely follow-up of service requests/incidents. The Service Desk Analyst interacts with all levels of BILH colleagues and… more
    Beth Israel Lahey Health (09/05/25)
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  • Service Desk Analyst

    State of Massachusetts (Boston, MA)
    **OFFICE of the COMPTROLLER (CTR)** ** Service Desk Analyst , EDP II** */**/* **FY26 - 006** ** **_About the Office of the Comptroller_** The Office of the ... (EOTSS), over 150 state departments, and external vendors. *_Position_**__**_Summary_* CTR is seeking*a Service Desk Analyst *to join our team and ensure IT… more
    State of Massachusetts (08/28/25)
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  • Bilingual (Turkish/English) Service

    CAI (Boston, MA)
    …Type** Part time **Worksite Flexibility** Remote **Job Summary** As a Bilingual (Turkish/English) Service Desk Analyst , you will be responsible for receiving ... Description** We are looking for a bilingual customer service -oriented Bilingual Service Desk Analyst to provide Level 1 technical support to both… more
    CAI (08/21/25)
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  • Service Desk Analyst Hybrid…

    Beth Israel Lahey Health (Charlestown, MA)
    …to find answers from documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of constant learning, ... and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that require elevated support.** **Diagnose… more
    Beth Israel Lahey Health (06/27/25)
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  • IT Support Specialist

    ASM Research, An Accenture Federal Services Company (Boston, MA)
    ASM is looking for a Full Time Service Desk Analyst to work on the Service Desk , which is the first line of support for our customers. The ideal ... desire to "own" customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support, service and technical… more
    ASM Research, An Accenture Federal Services Company (08/01/25)
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  • Help Desk Analyst II

    Robert Half Technology (Woburn, MA)
    Description We are looking for a skilled Help Desk Analyst II to join our team in Woburn, Massachusetts. In this role, you will provide exceptional technical ... members to identify opportunities for process improvements within the service desk operations. * Ensure consistent compliance...At least 1 year of experience in a Help Desk Analyst or similar technical support role.… more
    Robert Half Technology (08/09/25)
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  • Senior IT Analyst

    Cartamundi (East Longmeadow, MA)
    …across hardware, software, and enterprise applications. + Lead initiatives to improve service desk processes and user satisfaction. + Provide mentorship and ... we live different, play different. As a Senior Technical Analyst , you will be a key contributor to the...Move throughout entire facility to attend to various issues, service customers and attend meetings + Work effectively in… more
    Cartamundi (08/30/25)
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  • Digital & IT Senior Analyst

    Parker Hannifin Corporation (Woburn, MA)
    …experience isrequired + Managing incidents and requests in coordination with global IT service desk , utilizing ITIL foundational principles. + This role is ... Digital & IT Senior Analyst Location : Woburn, MA, United States Job...preferred + CompTIA A+, preferred Skills: + Strong customer service orientation + Proficiency in English language, including speaking,… more
    Parker Hannifin Corporation (06/18/25)
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  • Digital & IT Analyst

    Parker Hannifin Corporation (Woburn, MA)
    …Fairport, NY. + Managing incidents and requests in coordination with global IT service desk , utilizing ITIL foundational principles. + Responsible for direct ... Digital & IT Analyst Location : Woburn, MA, United States Job...+ 2+ years of experience in a support or service role, actively interacting with customers on a regular… more
    Parker Hannifin Corporation (08/08/25)
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