• Service Desk Analyst…

    Beth Israel Lahey Health (Charlestown, MA)
    …not just taking a job, you're making a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support services ... triaging, resolving, and timely follow-up of service requests/incidents. The Service Desk Analyst interacts with all levels of BILH colleagues and… more
    Beth Israel Lahey Health (07/11/25)
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  • Bilingual (Portuguese/English) Service…

    CAI (Boston, MA)
    …Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Bilingual (Portuguese/English) Service Desk Analyst , you will be responsible for ... Description** We are looking for a bilingual customer service -oriented Bilingual Service Desk Analyst to provide Level 1 technical support to both… more
    CAI (07/16/25)
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  • Service Desk Analyst Hybrid…

    Beth Israel Lahey Health (Charlestown, MA)
    …to find answers from documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of constant learning, ... and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that require elevated support.** **Diagnose… more
    Beth Israel Lahey Health (06/27/25)
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  • Sr. Deal Desk Pricing Analyst

    Owens & Minor (Boston, MA)
    …such as experience, skills, education and location. **Position Summary** The Sr. Pricing & Deal Desk Analyst is a critical support role within the Deal Desk ... working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement...Sales, Marketing, and other stakeholders to complete the Deal Desk Pricing functions. **_*Current US Residents Only / **Preference… more
    Owens & Minor (06/24/25)
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  • Snr Help Desk Analyst

    Robert Half Technology (Woburn, MA)
    Description We are looking for a Senior Help Desk Analyst to join our team in Woburn, Massachusetts, and provide exceptional IT support to our organization. The ... and oversee configuration management processes. * Utilize ServiceNow to streamline service requests and improve IT operations. * Offer advisory and consultative… more
    Robert Half Technology (06/19/25)
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  • Help Desk Analyst

    Robert Half Technology (Woburn, MA)
    …role or related discipline required 2+ years of experience in a support or service role, actively interacting with customers on a regular basis required 2+ years of ... software applications, including Microsoft Office Suite experience required IT Service Management ticketing tool such as ServiceNow, preferred Manufacturing… more
    Robert Half Technology (06/19/25)
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  • Help Desk Agent

    Cayuse Holdings (Boston, MA)
    **Overview** **Job Title:** Help Desk Analyst **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Pay Rate:** $15-$17 per hour **The Work** ... Help Desk Agent provides customer service solutions within service level agreements using the company and project quality and quantity standards. It includes… more
    Cayuse Holdings (07/11/25)
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  • Business Analyst

    CACI International (Hanscom AFB, MA)
    …with the Business Analysis Body of Knowledge (BABOK) + Experience with ServiceNow or similar service desk solution - ** ** **What You Can Expect:** **A culture ... Business Analyst Job Category: Information Technology Time Type: Full...support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and… more
    CACI International (07/16/25)
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  • Digital & IT Senior Analyst

    Parker Hannifin Corporation (Woburn, MA)
    …experience isrequired + Managing incidents and requests in coordination with global IT service desk , utilizing ITIL foundational principles. + This role is ... Digital & IT Senior Analyst Location : Woburn, MA, United States Job...preferred + CompTIA A+, preferred Skills: + Strong customer service orientation + Proficiency in English language, including speaking,… more
    Parker Hannifin Corporation (06/18/25)
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  • Digital & IT Analyst

    Parker Hannifin Corporation (Woburn, MA)
    …Responsibilities: + Managing incidents and requests in coordination with global IT service desk , utilizing ITIL foundational principles. + Responsible for direct ... Digital & IT Analyst Location : Woburn, MA, United States Job...+ 2+ years of experience in a support or service role, actively interacting with customers on a regular… more
    Parker Hannifin Corporation (05/09/25)
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