- Applause (Framingham, MA)
- …for global innovators like Google, Microsoft, PayPal, Starbucks, Vodafone, and BMW. As a Service Desk Manager , you will lead our global Service ... experience in IT management, with a strong focus on service delivery, team leadership, and process optimization. This hybrid...of our user base on a global scale. The manager will report to the Director of Information Technology,… more
- Red River (Lexington, MA)
- …others; you seek to make those around you successful. **We are seeking a seasoned** ** Service Desk Delivery Manager ** **to lead the delivery of managed ... The ideal candidate is a dynamic leader with deep expertise in IT Service Management (ITSM), ITIL best practices, and hands-on experience with ServiceNow.** **Key… more
- GovCIO (Boston, MA)
- …on-going issues and mitigate future issues + Reports all activities and observations to the service desk manager and assists in finding resolutions to all ... **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- Marriott (Boston, MA)
- …Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above ... Type** Management **Bonus Eligible:** Y **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a daily… more
- Marriott (Boston, MA)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the… more
- Public Consulting Group (Boston, MA)
- …conducting root cause analyses, classifying severity, and planning resolutions. + Work alongside the Service Desk Manager to ensure tickets are routed and ... marital, civil union, or domestic partnership status, past or present military service , citizenship status, family medical history or genetic information, family or… more
- Hilton (Boston, MA)
- …of it all\! **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Assistant Manager \- Front Desk \- DoubleTree Suites by Hilton Boston \- ... An Assistant Front Office Manager is responsible for assisting in the direction...in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?**… more
- Cayuse Holdings (Boston, MA)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 8am-5pm EST) **_SALARY:_** ... $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer ...one year + Paid Time Off **Reports to: Delivery Manager ** **Working Conditions** + Professional remote office environment. +… more
- HealthFitness (Cambridge, MA)
- …**Harvard Recreation** , managed by **HealthFitness** , is seeking a proactive and customer- service -driven **Lead Front Desk Attendant** to join our team on ... the absence of management. + Support the Assistant Membership Manager with onboarding of Front Desk staff,...skills to drive member retention and deliver meaningful customer service in a heavy customer-facing role. Ensure all guests,… more
- Ophthalmic Consultants of Boston (Danvers, MA)
- …and Strategize: Partner with the Revenue Cycle Supervisor and Regional Business Manager to align front desk performance with organizational goals. Participate ... believe that exceptional patient care starts at the front desk -and so does leadership. As the Front Desk...and ongoing skill development, ensuring consistency and excellence in service . + Communicate and Collaborate: Act as the main… more