- Cognizant (Boston, MA)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills &… more
- State of Massachusetts (Chelsea, MA)
- …EOTSS is seeking to hire a * Service Desk Analyst * to join the End User Support Team. The Service Desk Analyst is the first point of contact ... Support Contact Center. The primary role of the Service Desk Analyst is to...Tier 1 support and infrastructure calls. The Service Desk Analyst will provide… more
- Beth Israel Lahey Health (Charlestown, MA)
- …making a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support services across all Beth Israel ... and timely follow-up of service requests/incidents. The Service Desk Analyst interacts with...day-to-day basis, the Service Desk Analyst ensures proper operation and support of… more
- CAI (Boston, MA)
- …for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both English and Italian ... Bilingual (Italian/English) Service Desk Analyst **Req...an efficient and accurate manner. This position will provide Service Desk support to our… more
- GovCIO (Boston, MA)
- **Overview** GovCIO is currently hiring a Support Desk Analyst (SDA) that provides financial systems services assistance for users. The analyst will be ... USD $60,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7342/ support - desk - analyst --%28financial-systems%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2026-7342_… more
- Robert Half Technology (Westborough, MA)
- Description We are looking for a dedicated Help Desk Analyst to provide essential IT support in Westborough, Massachusetts. This onsite role involves ... assisting with fundamental technical tasks and user support , making it an excellent opportunity for individuals eager...* Knowledge of Microsoft Windows environments. * Experience handling service desk tickets and escalating issues when… more
- BXP (Boston, MA)
- Primary Purpose of Position: Oversee, monitor, maintain and support IT services to end-users. Manage technologies, processes and controls that maintain and elevate ... Infrastructure Services and Application & Data Services. Essential Functions: End User Support + Respond in person/remotely; escalate across regions; support … more
- Zones LLC (Boston, MA)
- …assistance to end-users experiencing difficulty using IT products and services. The Service Desk Analyst will troubleshoot, diagnose and resolve ... am - 5:00 pm. On site. The IT Help Desk Technician will provide Level 1-2 support ...products and services + Experience working on a help desk / service desk handling tickets preferred… more
- TEKsystems (Needham, MA)
- …Needham, 5 onsite colleagues in Vancouver, BC, and an outsourced Tier 1 remote service desk . The team supports laptops, mobile devices, Lab PCs, Microsoft 365, ... conference room A/V systems, and print/copy management. The IT Service Desk Technician will be responsible for executing operational processes, such as… more
- Bright Horizons (Newton, MA)
- The Sr. IT Application Support Analyst supports the continued development and maintenance of the Dynamics CRM cE. This role will perform second level application ... + Test management (test planning, test execution, defect/issue resolution) + Experience with Help Desk support . + Experience with Dynamics CRM a plus + Technical… more
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