• Service Desk Support

    Cognizant (Boston, MA)
    **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills &… more
    Cognizant (01/08/26)
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  • Service Desk Analyst

    State of Massachusetts (Chelsea, MA)
    …EOTSS is seeking to hire a * Service Desk Analyst * to join the End User Support Team. The Service Desk Analyst is the first point of contact ... Support Contact Center. The primary role of the Service Desk Analyst is to...Tier 1 support and infrastructure calls. The Service Desk Analyst will provide… more
    State of Massachusetts (12/24/25)
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  • Service Desk Analyst Tier 1…

    Beth Israel Lahey Health (Charlestown, MA)
    …making a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support services across all Beth Israel ... and timely follow-up of service requests/incidents. The Service Desk Analyst interacts with...day-to-day basis, the Service Desk Analyst ensures proper operation and support of… more
    Beth Israel Lahey Health (12/16/25)
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  • Bilingual (Italian/English) Service

    CAI (Boston, MA)
    …for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both English and Italian ... Bilingual (Italian/English) Service Desk Analyst **Req...an efficient and accurate manner. This position will provide Service Desk support to our… more
    CAI (11/18/25)
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  • Support Desk Analyst

    GovCIO (Boston, MA)
    **Overview** GovCIO is currently hiring a Support Desk Analyst (SDA) that provides financial systems services assistance for users. The analyst will be ... USD $60,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7342/ support - desk - analyst --%28financial-systems%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2026-7342_… more
    GovCIO (01/09/26)
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  • Help Desk Analyst

    Robert Half Technology (Westborough, MA)
    Description We are looking for a dedicated Help Desk Analyst to provide essential IT support in Westborough, Massachusetts. This onsite role involves ... assisting with fundamental technical tasks and user support , making it an excellent opportunity for individuals eager...* Knowledge of Microsoft Windows environments. * Experience handling service desk tickets and escalating issues when… more
    Robert Half Technology (12/12/25)
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  • Senior Service Desk Analyst

    BXP (Boston, MA)
    Primary Purpose of Position: Oversee, monitor, maintain and support IT services to end-users. Manage technologies, processes and controls that maintain and elevate ... Infrastructure Services and Application & Data Services. Essential Functions: End User Support + Respond in person/remotely; escalate across regions; support more
    BXP (10/17/25)
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  • IT Help Desk Technician

    Zones LLC (Boston, MA)
    …assistance to end-users experiencing difficulty using IT products and services. The Service Desk Analyst will troubleshoot, diagnose and resolve ... am - 5:00 pm. On site. The IT Help Desk Technician will provide Level 1-2 support ...products and services + Experience working on a help desk / service desk handling tickets preferred… more
    Zones LLC (11/05/25)
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  • Desktop Support Analyst

    TEKsystems (Needham, MA)
    …Needham, 5 onsite colleagues in Vancouver, BC, and an outsourced Tier 1 remote service desk . The team supports laptops, mobile devices, Lab PCs, Microsoft 365, ... conference room A/V systems, and print/copy management. The IT Service Desk Technician will be responsible for executing operational processes, such as… more
    TEKsystems (01/07/26)
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  • Senior IT Applications Support

    Bright Horizons (Newton, MA)
    The Sr. IT Application Support Analyst supports the continued development and maintenance of the Dynamics CRM cE. This role will perform second level application ... + Test management (test planning, test execution, defect/issue resolution) + Experience with Help Desk support . + Experience with Dynamics CRM a plus + Technical… more
    Bright Horizons (01/08/26)
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