- Medtronic (Boston, MA)
- …innovation in a more connected, compassionate world. **A Day in the Life** POSITION DESCRIPTION: The Senior Customer Success Manager will be a key member ... of the Medtronic RST Customer Success and Field Service Organization. The Senior ...Program Manager will support the establishment of Customer Success initiatives, inclusive of process, metrics,… more
- SAP (Burlington, MA)
- …program designed for talent who are early in their career. **Who You'll Become** The Customer Success Manager (CSM) works directly with customers to guide ... environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of...Do** As a CSM within the SAP Academy for Customer Success , you will be responsible to:… more
- Proofpoint (Boston, MA)
- …and self-motivated individual to join our growing field services team. The mission of the Customer Success Manager is to ensure that our customers realize ... a fast-paced environment that demands interaction with enterprises at senior levels, as well as with technical staff within...from their partnership with us. + Create and maintain Customer Success Plans (CSP) for each of… more
- MongoDB (Boston, MA)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology ... will have** + 9+ years experience working in a Customer Success , Account Management, Client Services or... + Forecast expected churn and growth to your senior leadership team + Help interview, onboard and ramp… more
- Forrester (Cambridge, MA)
- …organization, you are responsible for the engagement value delivered to Forrester's clients. The Customer Success Manager will orchestrate the customer ... and to share potential new enrichment opportunities. + Leverage support of the customer success specialist to ensure the largest impact on client engagement… more
- Beth Israel Lahey Health (Westwood, MA)
- …team, you're not just taking a job, you're making a difference in people's lives.** The Customer Success Manager will play a pivotal role in building and ... process improvement outcomes. b) Present findings and recommendations to senior leadership to inform decision-making and strategic planning. **Required… more
- MongoDB (Boston, MA)
- …maintain relationships across MongoDB teams, organizations and offices ** Success Measures** The Senior Manager , Customer Success will be successful ... is looking for an experienced and results-oriented people leader to grow our Customer Success program in our Enterprise East region. You will play a key role… more
- Datavant (Boston, MA)
- …to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS ... and our focus on a "land and expand" strategy, Customer Success is absolutely vital to our...+ Proven ability to build deep, trust-based relationships with senior stakeholders + Skilled at expanding relationships beyond direct… more
- EBSCO Information Services (Boston, MA)
- …end-to-end technical implementation process for EBSCO Clinical Decisions products Working with the Customer Success Manager and understanding the overall ... us to help make an impact. **Your Opportunity** The Senior Implementation Manager is responsible for overseeing...and budgets to ensure project milestones are met. Consult Customer Success Manager on key… more
- Verint Systems, Inc. (Boston, MA)
- …Reporting, Dashboards, ad hoc) which as requested by customers and communicated by the Customer Success Manager . + Develop recommendations for improving the ... Learn more at www.verint.com. **Overview of Job Function:** The Sr . Client Analyst is responsible for survey design, data...superior analytics, as suggested by the product team or customer success leadership. + Leverage expertise during… more
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