• Support Desk Associate

    Lumen (Boston, MA)
    …Join us as we digitally connect the world and shape the future. **The Role** The Support Desk Associate role provides back-office, functional support to ... any state **The Main Responsibilities** + Tier 2 CSS support plus projects + Navigates and leverages resources, systems,...+ 1+ years of work experience in a customer support role + Fundamental understanding of the Customer Success… more
    Lumen (01/10/26)
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  • Associate Service Desk Technician…

    GovCIO (Boston, MA)
    **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Associate 's or Bachelor's degree preferred. + Minimum 1 year of technical support , help desk , or call center experience (or relevant degree/certification in… more
    GovCIO (12/19/25)
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  • Service Desk Analyst

    State of Massachusetts (Chelsea, MA)
    …foster positive community outcomes. *About the Role:* EOTSS is seeking to hire a *Service Desk Analyst* to join the End User Support Team. The Service Desk ... Analyst is to handle the processing of Tier 1 support and infrastructure calls. The Service Desk ...required experience and the substitutions below. Substitutions: I. An Associate 's degree or higher in a related field may… more
    State of Massachusetts (12/24/25)
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  • Service Desk Support Analyst

    Cognizant (Boston, MA)
    **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills & Qualifications** +… more
    Cognizant (01/08/26)
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  • IT Help Desk Technician

    Zones LLC (Boston, MA)
    …hour Hours: Mon - Friday 8:00 am - 5:00 pm. On site. The IT Help Desk Technician will provide Level 1-2 support to customer's end-users. This position will ... IT Help Desk Technician Staffing Boston, Massachusetts Salary: USD 30.00...responsibilities may change without notice. + Performing technical customer support to our State of Mass client via telephone,… more
    Zones LLC (11/05/25)
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  • Bilingual (Italian/English) Service Desk…

    CAI (Boston, MA)
    …users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and customer service ... **Job Description** We are looking for a bilingual customer service-oriented **Bilingual Service Desk Analyst** to provide Level 1 technical support to both… more
    CAI (11/18/25)
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  • Service Desk Agent

    Cayuse Holdings (Boston, MA)
    **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote **_SALARY:_** $20.00-$25.00 **_EMPLOYEE ... Hourly Non-Exempt **_TRAVEL_** No **_RELOCATION_** No **The Work** The Service Desk Agent provides customer service solutions within service level agreements using… more
    Cayuse Holdings (01/08/26)
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  • Service Desk Technician II

    Materion (Newton, MA)
    …us! The Service Desk Technician II will provide phone and hands-on support to end users at domestic and international locations on a variety of computer-related ... remote access, and other activities as assigned; including communication requirements and technical support + Offer technical and systems support for project … more
    Materion (01/09/26)
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  • Reception Desk Rep - Radiology

    Beth Israel Lahey Health (Boston, MA)
    …Monday through Friday 11:30am-5:30pm. **Job Description:** **Job Summary:** The Reception Desk Rep interacts extensively in person/ via telephone with patients, the ... public, healthcare providers, support staff and other Medical Center personnel. As a...or/behaviors. **Required Qualifications:** High School diploma or GED required. Associate 's degree preferred. 1-3 years related work experience required… more
    Beth Israel Lahey Health (01/03/26)
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  • Needham Cancer Center- Front Desk Admin II

    Beth Israel Lahey Health (Boston, MA)
    …you're making a difference in people's lives.** Job Summary: Provides administrative support to physicians in their clinical practice, academic and research roles. ... as requested. **Required Qualifications:** 1. High School diploma or GED required. Associate 's degree preferred. 2. 1-3 years related work experience required. 3.… more
    Beth Israel Lahey Health (01/02/26)
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