- Cisco (Boston, MA)
- …to achieve shared goals and deliver exceptional value to our customers. Your Impact As a Customer Success Manager , you play a crucial role in helping our ... technical professional whose sweet spot is in customer relationships and success . You are proactive...implement Technical Adoption Plans in partnership with Customer Success Specialists (CSS) that align with… more
- Sprinklr (MA)
- …Fortune 100. Learn more about our culture here: The Sprinklr Way. **Job Description** The ** Technical Success Manager (TSM) - Service** owns the strategic ... technical relationship with Sprinklr's enterprise customers in customer service, CX, and contact center operations. You will drive the successful adoption and… more
- Proofpoint (Boston, MA)
- …self-motivated individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers realize ... with enterprises at senior levels, as well as with technical staff within the traditional IT and Security organization....from their partnership with us. + Create and maintain Customer Success Plans (CSP) for each of… more
- Amazon (Boston, MA)
- …of the rapidly growing Customer Success COE. As the Partner Customer Success Development Manager , you will lead on content creation, including ... to be part of a team that is redefining customer success with our customers and partners?...We are seeking someone who is innovative, creative, analytical, technical and can think strategically about business, product, and… more
- Confluent (Boston, MA)
- …is searching for an experienced technical leader to manage our team of Federal Customer Success Technical Architects (CSTAs). Our CSTAs, similar to a ... Technical Account Manager (TAM), work with our Strategic customers in our...with leadership from Support, Professional Services, Sales, and other Customer Success teams to drive customer… more
- allego (Waltham, MA)
- As an Allego Customer Success Implementation Manager , you will be at the forefront of our customer journey, playing a pivotal role in ensuring the ... platform for new customers. You are a seasoned project manager with a strong customer -centric mindset and...launch that positions them for long term adoption and success , and smooth transition to the post-implementation experience. Our… more
- Cornerstone onDemand (Boston, MA)
- The Customer Success Manager (CSM) is responsible for a portfolio of strategic accounts and leverages product expertise and a practitioner's lens to align ... behalf of customers by engaging with Cornerstone's product and technical teams to translate customer feedback into...field. + Minimum of 3 years of experience in Customer Success within the Talent Management ecosystem.… more
- Trellix (Boston, MA)
- **_Job Title:_** Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... More at https://www.trellix.com/ . **_Role Overview:_** Job Description Summary Customer Success Manager (CSM) is...processes, deep knowledge of the product being sold and technical expertise to drive and increase adoption and utilization… more
- Amazon (North Reading, MA)
- …you need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching ... enabling product and/or process changes to improve system performance and customer sentiment. The successful candidate will work backwards from customer… more
- Amazon (North Reading, MA)
- …you need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching ... Bachelor's degree in Engineering and/or relevant experience * 6+ years in customer -facing roles, with experience resolving technical issues with operations,… more