- Cognizant (Lansing, MI)
- …Business Analyst** specializing in **Microsoft Dynamics 365 Customer Engagement (D365 CE )** Or **D355 Field Service** to lead the analysis, design, and ... optimization of CRM solutions. + Deep functional expertise in **D365 CE modules** , including ** Customer Service, Field Service** + Should be able… more
- Wolters Kluwer (Lansing, MI)
- …sales culture, focused on customer satisfaction, strategic account management , and continuous improvement. **Cross- Functional Collaboration** + Coordinate ... execution. + Guide Account Managers in strategic call planning, value-based selling, customer interaction skills, and time management . + Directly engage with… more