- Coinbase (Lansing, MI)
- …and automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Senior Program Lead you will play a ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...or equivalent experience. * 5+ years of experience in technical program management, preferably in consumer facing… more
- Coinbase (Lansing, MI)
- …globally--across Consumer and Compliance operations. We're seeking a data-driven, operationally minded Senior Manager, CX Consumer Analytics to lead a team of ... skills with the ability to distill complex technical concepts for non- technical stakeholders. * Familiarity with CX operational domains (contact centers,… more
- Amazon (Detroit, MI)
- …a daily basis you will be expected to collaborate with hardware engineering, technical program and product managers, and internal customers including site ... voice of the customer. Typically owning either a full program or a program region, the Operations...of responsibility. The role requires comfort in handling highly technical work scopes related to automation installation, as well… more
- General Motors (Warren, MI)
- …+ Working knowledge of Connected Vehicle services, including OnStar, and Wi-Fi + Previous technical experience as a program or product manager + Background in ... the successful candidate is expected to report to Global Technical Center - Cadillac Tower, in Warren, MI three...**The Role:** As the **Assistant Manager, Sales Operations - CX and Onboarding,** you will be the subject matter… more
- Coinbase (Lansing, MI)
- …we look for in you (ie. job requirements):* * 7+ years of technical program management experience in technology-first environments, with direct engagement in ... across cloud, networking, storage, and compute platforms, driving highly technical and cross-functional outcomes * Partner cross-functionally with engineering,… more
- Coinbase (Lansing, MI)
- …business impact. *What you'll be doing (ie. job duties): This role combines technical expertise with business impact, whether it's building robust data pipelines or ... of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect...data modeling initiatives: *Architect our core data models. Provide technical leadership while guiding a team of expert modelers,… more
- Bristol Myers Squibb (Saginaw, MI)
- …HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with label, leveraging ... as needed to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a timely...on Call to reactively answer unsolicited questions and complex technical inquiries. + Proactively collaborates with other field teams… more
- Bristol Myers Squibb (Detroit, MI)
- …the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with label , le ... needed to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a...on Call to reactively answer unsolicited questions and complex technical inquiries . **Cross-Functional Collaboration:** + Proactive ly collaborat… more
- FST Technical Services (Ann Arbor, MI)
- FST Technical Services Commissioning ( Cx ) division is one of the leading Cx firms in the country. We partner with clients for quality assurance in the ... Collaborate with clients, engineers, and project managers to gather requirements, develop technical specifications, and deliver tailored solutions. + Program and… more
- General Motors (Warren, MI)
- …hybrid. This means the successful candidate is expected to report to Austin Innovation Technical Center or GM Global Technical Center or Sunnyvale Technical ... per week, at minimum.** **The Role** As a Mobile Senior Software Engineer, your focus will be on creating...ensuring high performance and scalability. + Partner closely with CX designers and Product Managers to deliver intuitive, visually… more