- University of Michigan (Ann Arbor, MI)
- Call Center Rep Senior Apply Now **How to Apply** A cover letter is required for consideration for this position and should be attached as the first page ... an equal employment opportunity employer. **Job Detail** **Job Opening ID** 269860 **Working Title** Call Center Rep Senior **Job Title** Call … more
- Cardinal Health (Lansing, MI)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... preferred + 2-4 years of experience in a high-volume call center where communication and active listening...instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **REMOTE DETAILS:**… more
- R1 RCM (Detroit, MI)
- …Advocate will be responsible for making outbound phone calls in a fast-paced call center , engaging in scripted conversation with patients to collect their ... card payments. Escalate high complexity billing issues for resolution to a senior associate or supervisor. Meets or exceeds daily production requirements. Adhere to… more
- GAP Solutions Inc (Lansing, MI)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... to augment federal staff. **Position Objective:** The Sr. Customer Service Representative (CSR) will provide senior -level intake, analysis, and documentation… more
- GAP Solutions Inc (Lansing, MI)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible...contact for the Contracting Officer (CO) and Contracting Officer's Representative (COR). + Provide overall management, direction, and oversight… more
- Cardinal Health (Lansing, MI)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Highmark Health (Lansing, MI)
- …+ Works independently of support from a senior customer service representative , frequently utilizing the knowledge center , answering customer inquiries. + ... None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS**… more
- General Motors (Warren, MI)
- …means the successful candidate is expected to report onsite at the GM Global Technical Center - Cole Engineering Center Tower, or the Austin IT Innovation ... Center North - or Mountain View Technical Center - Site 2 - three days per week,...between vehicles and cloud-edge resources. We are seeking a Senior Software Dev QA Test Engineer to join our… more
- General Motors (Warren, MI)
- …a bold transformation to become an AI-powered enterprise. Our newly established AI Center of Excellence drives this change by embedding AI into how we design, ... and delivered worldwide General Motors is seeking a consultative and strategic Senior Product Manager, AI Portfolio to partner with business functions across the… more