- Trustmark (Lansing, MI)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. Key ... Accountabilities: + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules, products and procedures. + Determines root cause and resolve client/customer issues, communicating… more
- Cardinal Health (Lansing, MI)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II , Customer Service Operations processes orders ... in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Saint-Gobain (Jackson, MI)
- …Maintain internal claims records and files. Schedule field inspections, as needed. **-** Call Center Representative : 45% + Handle a considerable volume ... reported to the Warranty & Technical Services Department. Processing includes significant call center job functions (answering incoming and making outbound… more
- Detroit Institute of Art (Detroit, MI)
- …(2) years of experience in sales or customer service, cash handling, and/or call center required . KNOWLEDGE, SKILLS, AND ABILITIES + Demonstrated collaboration ... JOB TITLE: Visitor Experience Associate II DEPARTMENT: Visitor Experience REPORTS TO: Supervisor, Visitor.... PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an… more
- Truist (Grand Rapids, MI)
- …solutions and capabilities to client and prospect relationships. The Dealer Banker II should be knowledgeable and proficient with corporate finance and capital ... dealer clients in a consolidating sector. The Dealer Banker II should be differentiated based on years of banking...a differentiated client experience in all client, prospect and center of influence (COI) interactions. 2. Develop and execute… more
- Mass Markets (Bay City, MI)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on… more
- General Motors (Warren, MI)
- …means the successful candidate is expected to report onsite at the GM Global Technical Center - Cole Engineering Center Tower, GM Global Technical Center . ... Qualifications** + Salesforce Service, Sales, Platform Developer I, Platform Developer II , Platform App Builder certifications are a plus. + Experience in… more