- Humana (Lansing, MI)
- …part of our caring community and help us put health first** The Claims Research & Resolution Representative 2 manages claims operations that involve ... the resolution to a pending call.** The Claims Research & Resolution Representative 2 works with insurance companies, providers, members, and… more
- Intermountain Health (Lansing, MI)
- …payments to patient accounts, using both electronic and manual posting systems + Research , validate and make adjustments to payment postings. Follow up in accordance ... procedures and policies with an overall goal of account resolution + Post correspondence, zero payments, denials and any...additional items received from insurance to patient accounts + Research and follow-up on missing information, such as EOB… more
- TEKsystems (Troy, MI)
- …Job Responsibilities: + Manage 40-50 inbound calls daily related to existing homeowner claims + Navigate multiple systems to research and provide accurate claim ... composure + Document interactions and updates thoroughly in the claims system + Demonstrate strong problem-solving and resolution... claims system + Demonstrate strong problem-solving and resolution skills + Make outbound calls as needed to… more
- Molina Healthcare (Ann Arbor, MI)
- …member/provider impact and engagement including: Appeals and Grievances, Problem Research and Resolution , and the development/maintenance of Member/Provider ... of the call/ issue and following it through to resolution , on behalf of the customer, in real time...wide variety of inquiries and assistance involving their benefits, claims , premiums, and other areas including very complex issues.… more
- Morley (Lansing, MI)
- …**_Location: Remote_** **_-_** **_Michigan residents_** In this remote Customer Service Representative position at Morley, you'll be trained as an important liaison ... and the like + Use your computer skills to research requests and accurately record the details of your...to end by researching and assisting customers until case resolution + Offer timely and accurate solutions through inbound… more
- Trinity Health (Ann Arbor, MI)
- …analyzes information. Identifies opportunities, develops solutions, & leads through resolution . Collaborates on performance improvement activities as indicated by ... & ability to readily acquire new knowledge. Data Management & Analysis: Research & compiles information to support ad-hoc operational projects & initiatives.… more
- Trinity Health (Ann Arbor, MI)
- …analyzes information. Identifies opportunities, develops solutions, & leads through resolution . Collaborates on performance improvement activities as indicated by ... & ability to readily acquire new knowledge. Data Management & Analysis: Research & compiles information to support ad-hoc operational projects & initiatives.… more
- Trinity Health (Livonia, MI)
- …of the organization related to an area of expertise. Uses data, research analysis, critical thinking & problem-solving skills to support colleagues & leadership ... analyzes information. Identifies opportunities, develops solutions, & leads through resolution . Collaborates on performance improvement activities as indicated by… more
- Detroit Institute of Art (Detroit, MI)
- …absence, disability, paid time off, and worker's compensation. + Coordinate benefit claims resolution , change reporting, and monitor benefit changes. + Provide ... and engaging manner suited to the audience. + Demonstrated research and analysis skills to identify critical information and...supervisor. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an… more
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