- Coinbase (Lansing, MI)
- …service and support to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is ... we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster… more
- Coinbase (Lansing, MI)
- …Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team , you will lead a specialized team of ... focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its...are essential to Coinbase achieving its mission. Using your customer support, operations, and team leadership skills… more
- Percepta (Dearborn, MI)
- …we deliver award-winning services for every stage of the automotive and mobility customer journey. As a ** Concierge Customer Service Representative** ... your career growth, and celebrates your contributions. **What You'll Be Doing** The ** Concierge Customer Service Representative** builds and maintains trust as a… more
- Sunrise Senior Living (Plymouth, MI)
- …as needed. + Track and disperse team member paychecks. **Training, and Contributing to Team Success ** + Participate actively as a member of a team and ... Principles of Service. + Contribute in the overall engagement programs and processes ( customer and team member engagement) including participating in the team… more
- SHI (Lansing, MI)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...Services & Software business. The Customer Success Manager will work closely with… more
- Concentrix (Farmington Hills, MI)
- …place for you! As a consultative Customer Service / Inside Sales Rep ( Concierge ), you'll join an organically diverse team from 70+ countries where ALL ... Career Growth** " awards every year? Then an on-site Customer Service / Inside Sales Rep ( Concierge )...integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications… more
- SHI (Lansing, MI)
- …our offices or yours.** **Job Summary** This exciting new role in the Partner Success team contributes to SHI's overall online presence by bringing what's best ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But...- all 7,000 of them. If you join our team , you'll enjoy:** + **Our commitment to diversity, as… more
- CBRE (Dearborn, MI)
- …or equivalent experience required. + A minimum of 3-4 years of front desk, concierge , customer service, or other hospitality experience. + Open and flexible work ... concierge -quality services provided by talented CBRE "hosts"; world-class customer service training and certification; and a powerful, enterprise-grade technology… more
- Concentrix (Farmington Hills, MI)
- …knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Team Leader role include: + ... responsible for the day-to-day supervision of a group of Concierge call center associates delivering high-touch consultative sales. This...updates + Provide subject matter expertise in handling escalated customer calls as needed + Conduct Team … more
- SHI (Lansing, MI)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI ... - all 7,000 of them. If you join our team , you'll enjoy:** + **Our commitment to diversity, as...Establish and track key performance indicators (KPIs) to measure success and identify areas for improvement **Additional Responsibilities** +… more