- Pearl Interactive Network (Lansing, MI)
- …and want more than just another job. Be the voice that makes a difference! The ** Contact Center Agent ** is responsible for answering inbound calls to support ... **Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.**… more
- Comerica (Farmington Hills, MI)
- Job Description Contact Center Agent Tier 2 Summary This position is responsible for contributing to the overall success of our National Contact ... Customer Service Experience + 2 Years Retail, Financial Sales, or Call/ Contact Center + 2 Years Experience navigating Microsoft Office Products including Word,… more
- BELFOR Property Restoration, Inc (Troy, MI)
- Position Overview Call Center Agents are responsible for the collection of sensitive information required to mobilize field office personnel. Data must be accurately ... while dealing with homeowners is a must. The call center is a 24-7-365 operation, so candidates will be...are likely to change based on the needs of the Call Center + Other projects and duties as… more
- Kyndryl (Lansing, MI)
- …and strategic goals. + Integrate Agentic AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
- Morley (Lansing, MI)
- …at $13 per hour. **_What to Expect_** As a remote Automotive Parts Support Agent at Morley, you'll help dealers and wholesale parts distributors who need vehicle ... or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any...to participate in the application or interview process, please contact ###@morleynet.com . Thank you for your interest in… more
- Allied Universal (Grand Rapids, MI)
- …alarms in a timely and effective manner, and document any activity and contact support systems in the event of an emergency. **Location:** Full-time on-site at ... of experience in dispatching, security, customer service, or call center role + Must be capable of working in...any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an… more
- Cayuse Holdings (Lansing, MI)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 6pm-3am EST) **_SALARY:_** ... $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using… more
- Trinity Health (Livonia, MI)
- …Services Organization. P2P Customer Service agents are the first point of contact for internal (Health Ministries) and external (Vendor) customer inquiries regarding ... and all call information is logged in the call center tracking system. 3. Supports a high volume of...if unable to resolve within prescribed timeframe per call center guidelines. 6. Identifies, researches, analyzes and resolves complex… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- … agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree preferred or equivalent relevant ... brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes activities… more
- TruGreen (Rochester Hills, MI)
- …an employer of choice and "a great place to work!" **Position Overview** The Contact Center Sales Team Lead is a hybrid role sharing dual responsibilities ... in an inside sales environment. This role will support Contact Center leadership with delegated responsibilities around...not limited to barging in, taking over and assisting agent with customer. + Supports location leadership in all… more