- ManpowerGroup (Fremont, MI)
- Our client in Fremont, Michigan is seeking an onsite Contact Center Customer Service Coordinator to join their team. The ideal candidate will have strong ... skills which will align successfully in the organization. **Job Title: Contact Center Customer Service Coordinator** **Location: Fremont, MI** **Pay… more
- ManpowerGroup (Fremont, MI)
- …team. As a Customer Service Coordinator, you will be part of the Contact Center Customer Service team supporting the Nestle Nutrition CES team. ... ideal candidate will have strong communication skills, problem-solving abilities, and exceptional customer service skills which will align successfully in the… more
- Concentrix (Lansing, MI)
- …+ Product management experience with conversational AI, chatbot platforms, or voice technology + Contact center , customer service software, or telephony ... you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and… more
- Humana (Lansing, MI)
- …**Preferred Qualifications** + Associate or bachelor's degree + Previous contact center or related customer service experience with telephone experience ... utilization management. The UM Administration Coordinator 1 performs basic administrative/clerical/operational/ customer support/computational tasks. Typically works on routine and patterned… more
- Kyndryl (Lansing, MI)
- … agents. + Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
- TruGreen (Rochester Hills, MI)
- …an employer of choice and "a great place to work!" **Position Overview** The Contact Center Sales Team Lead is a hybrid role sharing dual responsibilities ... in an inside sales environment. This role will support Contact Center leadership with delegated responsibilities around...of leadership team coverage plans + Ability to build customer relationships and provide customer service… more
- Henry Ford Health System (West Bloomfield, MI)
- Under minimal supervision, performs all duties of a Contact Center Advocate I, in a busy call center , on a broader scale. Including all of HFHS services and ... diploma or GED equivalent required. Two (2) years of customer service experience. An Associate's degree in... experience helpful. Six (6) months experience as a Contact Center Advocate I or one year… more
- Comerica (Farmington Hills, MI)
- …responsible for contributing to the overall success of our National Contact Center by meeting or exceeding customer satisfaction goals, achieving prescribed ... Job Description Contact Center Agent Tier 2 Summary...using a headset for communicating with customers by phone. Customer Support Provide remarkable customer service… more
- Northland Area FCU (Alpena, MI)
- We are seeking a dedicated Contact Center Representative to provide exceptional service to credit union members through phone and electronic communication. ... Previous experience in credit unions, banking, customer service , sales, or a call center environment....tasks Qualifications Desired: Previous credit union, financial institution, member service , call/ contact center , sales… more
- Pearl Interactive Network (Lansing, MI)
- **Pearl Interactive Network is seeking Seasonal Bilingual Spanish/English Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future ... is valued and your growth is supported? We're seeking contact center agents who love helping others,...callers to proper channels. + Display excellent communication and customer service skills and exhibit a high… more