• Contact Center Quality…

    ASM Research, An Accenture Federal Services Company (Lansing, MI)
    …experience. + Professional Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or training. **Other Job ... feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality … more
    ASM Research, An Accenture Federal Services Company (07/11/25)
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  • Intake & Customer Service Specialist

    Arab Community Center for Economic and Social Serv (Dearborn, MI)
    Intake & Customer Service Specialist Department: Community Health & Research Center Location: Dearborn, MI START YOUR APPLICATION ... (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req\_id=2891944&source=2891944-CJB-0) Job Title: Intake and Customer Service Specialist Job Status: Full-time Job Summary: Under general supervision,… more
    Arab Community Center for Economic and Social Serv (07/02/25)
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  • Quality Assurance Specialist

    SpartanNash (Byron Center, MI)
    …, Michigan 49315 **Job Description:** **Position Summary** In this role the Quality Assurance Specialist will support in the establishment and maintenance ... of quality assurance standards for our OwnBrand products ensuring that...If you require assistance or an accommodation of any kind to complete an application, please contact us at… more
    SpartanNash (07/02/25)
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  • Customer Service Quality Assurance…

    ASM Research, An Accenture Federal Services Company (Lansing, MI)
    …Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work ... and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure… more
    ASM Research, An Accenture Federal Services Company (06/06/25)
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  • Corrections Investigative Officer 12…

    State of Michigan (MI)
    Corrections Investigative Officer 12 / Specialist 13 (PREA Investigative Specialist ) Print ... (https://www.governmentjobs.com/careers/michigan/jobs/newprint/4895397) Apply  Corrections Investigative Officer 12 / Specialist 13 (PREA Investigative Specialist ) Salary $31.06… more
    State of Michigan (07/19/25)
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  • Business Development Specialist

    University of Michigan (Ann Arbor, MI)
    Business Development Specialist Apply Now **How to Apply** A cover letter and resume are important submissions for the hiring team to get a sense of your experience. ... and resume as one file (because of system limitations). **What You'll Do** The Center for Academic Innovation at the University of Michigan is seeking a qualified… more
    University of Michigan (07/24/25)
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  • Medication Therapy Management (MTM)…

    Prime Therapeutics (Lansing, MI)
    …and case management) + Government programs (Medicare) knowledge **Preferred Qualifications** + Contact Center experience + Pharmacy and/or PBM experience + ... decision we make. **Job Posting Title** Medication Therapy Management (MTM) Specialist - Remote **Job Description** The Senior Medication Therapy Management (MTM)… more
    Prime Therapeutics (05/10/25)
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  • FCVC Physiology Phenotyping Core Specialist

    University of Michigan (Ann Arbor, MI)
    FCVC Physiology Phenotyping Core Specialist Apply Now **How to Apply** Interested applicants should submit the following materials: 1) cover letter describing your ... position, your research interests and background, 2) Curriculum vitae/Resume and 3) contact information for three professional references. A cover letter is required… more
    University of Michigan (07/09/25)
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  • Charging Customer Experience Specialist…

    Percepta (Dearborn, MI)
    …degree preferred **Experience** + 2 years of experience in a Customer Relations Contact Center , hospitality industry, or PR/Sales field + Experience in a ... across each market we support. As a **Customer Experience Specialist ** (CXS) in **Allen Park, MI** , you'll be...loyalty with our customers, a globally recognized provider of high- quality automotive products and services. This will be accomplished… more
    Percepta (06/27/25)
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  • IRA/CD Operations Specialist II

    Fifth Third Bank, NA (Grand Rapids, MI)
    …regulation, IRS reporting questions or IRS documentation requirement questions from the contact center , financial centers, retail help desk and/or external ... in the implementation of these improvements. This position is responsible for providing quality customer service for various types of inquiries, including complex… more
    Fifth Third Bank, NA (07/12/25)
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