- HTC Global Services Inc (Auburn Hills, MI)
- …cross-functional teams, including product development, engineering, supplier and manufacturing quality , and customer service, to facilitate issue resolution. ... understood, and effectively addressed, ultimately contributing to improved product quality , customer satisfaction, and brand loyalty. Requirements:… more
- Pearl Interactive Network (Lansing, MI)
- …ongoing feedback to ensure continuous improvement in customer experience . **Essential Duties and Responsibilities:** ** Quality Monitoring & Oversight:** ... Join Our Talent Community to support future operations.** A ** Quality Assurance Analyst (QAA)** is responsible for...on continual process improvements aimed at ensuring a positive customer experience and maintaining service excellence. +… more
- LG Energy Solution (Holland, MI)
- Title: Quality Analyst I Reports to: Quality Director Location: Holland, MI LG Energy Solution Michigan Inc. (LGESMI) develops and manufactures large ... Come join the leader in advanced EV batteries! www.lgenergymi.com Summary: The Quality Analyst I is responsible for communicating with various teams… more
- Highmark Health (Lansing, MI)
- …+ None **Preferred** + None ** EXPERIENCE ** **Required** + 5 - 7 years of Business Analyst Experience , or + 5 - 7 years of Data Analytics Experience , or ... and deployment of analytics to assist in the betterment of HEDIS Quality performance improvement. The incumbent cleanses, validates, audits, and compares data from… more
- State of Michigan (Lansing, MI)
- …and Experience Education Possession of a bachelor's degree in any major. Experience Departmental Analyst 12 - Three years of professional experience , ... equivalent to the experienced (P11) level in state service. Alternate Education and Experience Departmental Analyst 9 - 12- Educational level typically acquired… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …and review/analyze customer feedback to evaluate overall customer experience . Assigns root cause and identifies systemic quality problems. Uses data ... Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience … more
- Molina Healthcare (MI)
- …of customer initiated inquiries and requests, leveraging extensive programming experience and utilizing technical tools as necessary to debug/analyze problems. + ... **Job Description** **Job Summary** Interfaces with the customer in developing requirements for major projects of considerable complexity; prepares system design… more
- Henry Ford Health System (Jackson, MI)
- …a programming language. . Epic certification in Clarity/Caboodle Data Model. . Proven customer service experience with strong active listening skills. . Skilled ... GENERAL SUMMARY: The Sr. Business Intelligence Analyst is an interdependent member of the analytics...effectively with ambiguity, manages deadlines, and maintains timeliness and quality of delivery. They anticipate and can quickly adapt… more
- Henry Ford Health System (Detroit, MI)
- …the use of relational databases and development of data visualizations. + Proven customer service experience with strong active listening skills. + Effectively ... This is a Hybrid Job Opportunity The Principal Business Intelligence Analyst is an interdependent member of the analytics community who plays a pivotal role in… more
- COOLSOFT (Lansing, MI)
- …DOE Status requirement Job interview type Email Recruiter:coolsoft Job Description Analyst : Sales Experience , APEX, Force.Com, Architecture Written And Verbal ... APEX Force.Com Architecture Written And Verbal Communication Skills Analyst (Jobs Requirement id 153384 Job title ... Job location in Lansing, MI Skills required Sales Experience , APEX, Force.Com, Architecture Written And Verbal Communic Open… more
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