• Customer Experience Technical…

    Nelnet (Lansing, MI)
    …people where they live, learn and work. We are seeking a highly motivated and experienced Customer Experience Technical Support Manager to serve as the ... ** ** EXPERIENCE :** **Minimum 5+ years of proven experience in technical support , customer success, or client-facing technical roles** **3+ years… more
    Nelnet (09/04/25)
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  • Senior Customer Solutions Engineer - Mobius

    Rocket Software (Lansing, MI)
    …**Qualifications:** + At least 4 to 8 years of customer facing experience (database admin, technical support , etc.) working with Enterprise Content ... Experience deploying cloud server environments and applications, ideally with experience using Kubernetes + Previous customer facing consulting experience… more
    Rocket Software (07/01/25)
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  • Lead Data Analytics Consultant

    Dynatrace (Detroit, MI)
    …drive business intelligence and data science initiatives across our global customer experience and technical support teams. This role bridges strategy ... Power BI to support real-time decision-making. + Collaborate cross-functionally with Customer Support , Customer Success, Finance, and Operations to … more
    Dynatrace (07/23/25)
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  • Senior Customer Success Technical…

    Confluent (Lansing, MI)
    …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... You will also utilize relationship management skills & industry experience to guide the customer on how...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
    Confluent (08/21/25)
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  • Customer Success Technical Architect

    Confluent (Lansing, MI)
    …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... You will also utilize relationship management skills & industry experience to guide the customer on how...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
    Confluent (07/03/25)
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  • Automotive Technical Training…

    Sensata Technologies, Inc. (Troy, MI)
    …by manager # Additional Requirements: + Work flexible hours to provide technical support during peak business hours or during customer events/ trade shows on ... ensure proper usage of our product. Furthermore, you will support our Sales organization during tradeshows and customer...business or through virtual presentation in webinar format. The Technical Support and Training Specialist is part… more
    Sensata Technologies, Inc. (09/10/25)
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  • Technical Support Representative…

    Concentrix (Lansing, MI)
    …of our client, answering questions about products and services while providing world-class customer service, troubleshooting, and technical support + Provide ... every customer interaction. Other qualifications for our Technical Support Representative (Bilingual: Spanish/English) (Remote) role...fluently both Spanish and English + 1+ year of customer service experience + A high school… more
    Concentrix (08/27/25)
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  • Technical Support Specialist (LC/MS)…

    ThermoFisher Scientific (Detroit, MI)
    …service knowledge combined with friendly energetic customer relationship skills, the LC/MS technical support specialist provides customer support and ... lab coat, ear plugs etc.) **Job Description** The LC/MS Technical Support specialist is responsible for creating...Support specialist is responsible for creating an outstanding experience for new and existing customers. Armed with product… more
    ThermoFisher Scientific (08/16/25)
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  • Technical Software & Support…

    Epredia (Kalamazoo, MI)
    …and all appropriate information in Service Max system. + Provide technical support for Field Service and Sales teams, Customer Service, and other Epredia ... process customer phone calls and emails, providing technical assistance, troubleshooting support and follow up....turnaround. Skills you will need: + 2+ year of customer service experience . + high school diploma… more
    Epredia (08/15/25)
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  • Tech Servs Support Specialist (HPM)

    Parker Hannifin Corporation (Otsego, MI)
    …engineering discipline, preferred. + Minimum 2 - 3 years of experience in technical service, customer support , or sales capacity. + Excellent PC skills ... salesforce, telephone, or onsite visits to provide an exceptional customer experience . Develops improved team processes. Interacts... customer service personnel as well as other technical support and technical service… more
    Parker Hannifin Corporation (07/16/25)
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