- Norstella (Lansing, MI)
- …-facing employees to understand market needs, customer -driven enhancement requests, and customer product satisfaction. + Support the SVP, Product ... to build scalable, compliant, and impactful data solutions. + Go-to-Market Enablement: Support the creation of sales tools, product collateral, and client-facing… more
- Deloitte (Grand Rapids, MI)
- Overview As a Customer Success Product Support Senior Analyst, you will play a pivotal role in ensuring our customers derive maximum value from our products. ... understand customer needs and challenges. + Analyze product support data (tickets) and draft solutions...customer success metrics. + Work closely with first-level support resources to resolve complex product issues.… more
- CVS Health (Lansing, MI)
- …intent and ensure the delivery of business value, product health, and customer satisfaction + Support the team in backlog prioritization, and guide ... sustainable solution adding the most long-term value. + Partners with product leadership, customer experience, and design to integrate the customer … more
- Lumen (Lansing, MI)
- …with product , engineering, sales engineering, customer service, and product marketing departments to support and enhance product strategy. ... customers. Act as an SME to marketing teams and guide strategy discussions, support customer engagement and conversations, respond to technical inquiries, and… more
- Western Digital (Lansing, MI)
- …a product 's life cycle, including design, development, marketing, public relations, product launch and distribution, customer support , warranty, and ... data storage. **Job Description** Provide high quality legal advice and work product to Western Digital's product management, marketing, engineering, and sales… more
- Canon USA & Affiliates (MI)
- … interactions to achieve regional and corporate sales/marketing goals. Provide ongoing customer support through product installations, upgrades, phone ... of the sales team) to meet company and regional objectives and provide optimal customer support . + Understand and present the technology associated with each key… more
- CVS Health (Lansing, MI)
- … facing support experience in a similar role (Insurance Account management/Operational Customer Support / Product Owner) + 3 to 5 years of Stakeholder ... you will be the single point of contact of support & administration of Meritain products to achieve client...and guidance + Leads process improvement initiatives + Develops customer strategies + Develops workflow enhancements + Participate in… more
- Diversified (Midland, MI)
- …to a full range of medical, financial, and/or other benefits. Job Details Job Family Customer and Product Support Job Function Video/Creative Pay Type Hourly ... purpose of the Video Production Technician I is to support the Studio team with coordination and execution of...based in Midland, MI. What You'll Do: Provide technical support for all webcast and live productions under the… more
- Verint Systems, Inc. (Lansing, MI)
- …opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Product Support Specialist is passionate about fixing problems and providing ... ability to provide quality responses in all situations. The Product Support Specialist stops at nothing to...equivalent work experience + Minimum of 3-5 years of customer support experience in troubleshooting and resolving… more
- Cornerstone onDemand (Detroit, MI)
- **Job Description:** The Product Support Specialist is responsible for providing world-class support experiences to our customers. This role requires the ... or equivalent experience required. + Minimum of 3 years' experience in a customer support role. Preferably with enterprise SaaS solutions. + Experience… more