- Pearson (Lansing, MI)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,… more
- CAI (Lansing, MI)
- …to solve requests. **Job Description** We are looking for a customer service -oriented **Bilingual** ** Service Desk** ** Analyst ** to provide Level 1 ... Service Desk Analyst **Req number:** R6876...Desk support to our customers applying technical knowledge and customer service skills via phone, email, or… more
- Eaton Corporation (Galesburg, MI)
- …KPI-driven improvements that enhance IT processes, productivity, and customer service outcomes. The IT Operations Analyst with expertise in business ... dashboards and reporting frameworks to monitor operational health, productivity, and customer service performance. Reduce ticket transfers and improve resolution… more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …at Fifth Third Bank. GENERAL FUNCTION: Under general supervision, the Dispute Intake Analyst provides outstanding customer service while capturing accurate ... Intake Analyst plays a crucial role in delivering exceptional customer service while managing complex dispute scenarios . Under general supervision, the … more
- State of Michigan (Lansing, MI)
- …can effectively manage multiple tasks, resolve issues, provide excellent customer service and teamwork. This IT Business Analyst collaborates with MDOC ... Business Analyst ITPA P11, 12 Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/5179470) Apply ...for a person who understands the value of public service and wants to help us meet the needs… more
- State of Michigan (Lansing, MI)
- …needs of our citizens. Above all, we are looking for someone that is passionate about customer service and being a leader. This person needs to be an excellent ... one year of experience equivalent to the intermediate (10) level in state service . Alternate Education and Experience Departmental Analyst 9 - 12 Educational… more
- CVS Health (MI)
- …tool and its functionality. The position involves, but not limited to: . Exceptional customer service to manage Salesforce cases in support of internal and ... with heart, each and every day. **Position Summary** The Customer Reporting and Data Operations Senior Analyst ...schedules, and client expectations . History of focusing on customer needs and providing outstanding service .… more
- SMX (Lansing, MI)
- Customer Support Analyst (4966)at SMX(View all jobs) (https://www.smxtech.com/careers/) United States This role serves as the primary point of contact for users ... translating user feedback and data into actionable insights. The position is customer -facing and requires strong communication skills, attention to detail, and the… more
- Cognizant (Lansing, MI)
- … Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level role involves handling ... EC2, S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center environments, using Genesys, Amazon Connect,… more
- University of Michigan (Ann Arbor, MI)
- Business Systems Analyst Senior / Intermediate Apply Now **How to Apply** A cover letter is required for consideration for this position and should be attached as ... position. **Job Summary** The University of Michigan Health Information Technology and Service (HITS) Administrative Applications team is seeking a Business Systems … more