- TEKsystems (Troy, MI)
- Overview The Mortgage Customer Service Representative handles inbound calls related to homeowners insurance, assisting borrowers, agents, and financial institutions ... standards + Apply strong problem-solving and resolution skills to address customer concerns + Maintain professionalism and efficiency across all interactions What… more
- Coinbase (Lansing, MI)
- …excellent user experience. * Partner with Product and Engineering teams owning our internal customer support agent experiences to build clean handoffs and ... which is responsible for defining and building the retail customer support experience. In this role, you...You'll report to a product leader who leads all Customer Experience ( Agent and Customer -facing)… more
- Humana (Lansing, MI)
- …or dual eligibility. You'll work cross-functionally with care teams, sales agents, and customer service to support and retain members throughout their healthcare ... it does. Humana's MarketPoint organization is looking for 10 Customer Success Agents to join the Customer ...social determinants of health and broader member needs + Support member retention and engagement goals by educating and… more
- Concentrix (Lansing, MI)
- …calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving...policies while meeting performance goals. + Respond to inbound customer and agent inquiries related to policy… more
- Concentrix (Lansing, MI)
- …calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Insurance Agent (Licensed Personal… more
- Oracle (Lansing, MI)
- …prior to release. + Collaborate on release planning, documentation, and internal enablement to support the smooth launch of new agent capabilities. + Ensure that ... **Job Description** The Oracle Clinical AI Agent team's mission is to deliver an AI...product development division, you will analyze and integrate external customer specifications. Suggest and justify product directions and specifications.… more
- Cayuse Holdings (Lansing, MI)
- … Service experience + Three (3) to five (5) years of experience in computer systems, customer support or IT support . + Experience with ServiceNow IT Service ... Hourly Non-Exempt **_TRAVEL_** No **_RELOCATION_** No **The Work** The Service Desk Agent provides customer service solutions within service level agreements… more
- Robert Half Accountemps (Saline, MI)
- …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the ... Description Seeking a Purchasing Agent in Saline, MI. The Purchasing Agent...for items to be sourced/quoted. * Communicating with the customer as an integrated supplier to ensure that their… more
- Oracle (Lansing, MI)
- …this transformative mission. **The Role** As a **Consulting Member of Technical Staff - Agent Engineering (IC5)** , you will be a key contributor in designing and ... agents are designed to automate complex healthcare workflows-from clinical decision support to patient communication to reimbursement processes. Your expertise in… more
- Oracle (Lansing, MI)
- …Note AI Agent to drive continued growth and global expansion. + ** Customer Value:** Ensure the Clinical Note AI agent provides measurable business value ... **Job Description** The Clinical Note AI Agent Product Management Leader will be responsible for...product releases based on corporate priorities. Disclaimer: **Certain US customer or client-facing roles may be required to comply… more