- PagerDuty (Lansing, MI)
- …corporations revolutionize their digital operations . + Develop and implement customer success strategies aligned with business goals, focusing on maximizing ... award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to...operations . Data Analysis and Reporting: + Monitor key customer success metrics, identify trends, and use… more
- Datavant (Lansing, MI)
- …+ Experience developing cross-functional processes, playbooks, and success metrics to scale Customer Success operations + A strong sense of ownership, ... to realize our bold vision for healthcare. We are seeking an experienced Director of Customer Success to lead and grow a high-performing team supporting our… more
- Wayne State University (Detroit, MI)
- Director , Regional Operations and Maintenance Wayne State University is searching for an experiencedDirector, Regional Operations and Maintenanceat its ... success in a global society. Essential functions (job duties): The Director , Regional Operations and Maintenance is responsible for overseeing the… more
- Otsuka America Pharmaceutical Inc. (Lansing, MI)
- …Channel Strategy and Patient Affordability We are seeking a highly skilled and motivated Director of Specialty Pharmacy Operations to lead and oversee the ... indicators (KPIs) to assess the effectiveness and efficiency of specialty pharmacy operations , tracking launch success , patient outcomes, and service delivery… more
- Wayne State University (Detroit, MI)
- Associate Director , District Operations and Maintenance Wayne State University is searching for an experiencedAssociate Director , District Operations and ... in a global society. Essential functions (job duties): JOB PURPOSE The Associate Director , District Operations and Maintenance will be responsible for the … more
- Cengage Group (Detroit, MI)
- …Revenue Operations function. This role will partner with Sales, Marketing, Customer Success , Finance, and regional leaders to drive forecasting accuracy, ... every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ The ** Director , International Revenue Operations ** will be responsible… more
- R1 RCM (Detroit, MI)
- …world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to ... years of account management, client experience management, and/or revenue cycle operations consulting experience working with Director -level partners is… more
- Verint Systems, Inc. (Lansing, MI)
- …Learn more at www.verint.com . **Overview of Job Function:** Verint's Strategic Customer Engagement Director focuses on building long-term, mutually beneficial ... ensuring customer satisfaction and retention. The Strategic Customer Engagement Director acts as a bridge...customers toward optimized outcomes + Develop and execute Joint Success Plans aligned to customer goals, tracking… more
- Comerica (Farmington Hills, MI)
- Job Description Technology and Operations Chief of Staff The Technology and Operations Chief of Staff is a key leadership position within the Technology and ... Operations Division reporting directly to the Chief Operating Officer...route to correct stakeholder(s) for action / disposition. Support customer experiences ensuring timely resolution of customer … more
- HarperCollins Publishers (Grand Rapids, MI)
- …and insights that fuel our innovation. Lead the performance and marketing operations area within the Zondervan Bible, Academic, and Reflective publishing programs at ... and systems from the ground up, establishing a foundation for scalable marketing operations . You will oversee our evolution from traditional publicity to an approach… more
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