- Citizens (Lansing, MI)
- Description The Experience Owner I (EO1) plays a key role in advancing Citizens' Digital North Star program, a strategic initiative to deliver the next ... to prioritize and execute a product roadmap that enhances the digital client experience and supports long-term growth. With a collaborative approach and digital… more
- Concentrix (Lansing, MI)
- …**Stakeholder Engagement:** + Work closely with Product Managers and stakeholders from the client 's Enterprise Call Center and related platforms . + Engage with ... + **Product Management:** + Responsible for Product Roadmap for client 's Enterprise Call Center + Define and write Epics,...yrs of Salesforce/Service Cloud experience + Proven experience as a Product Owner or similar… more
- Cognizant (Lansing, MI)
- **Product Owner Health Sciences, Consulting Manager** **About the Role:** As a Product Owner for Sales & Enrollment Platforms , you will make an impact by ... Information Technology, or related field. * 5+ years of experience as a Product Owner or in...platforms (Salesforce preferred) and digital enrollment tools. * Experience working with business operations and cross-functional teams. *… more
- Cognizant (Lansing, MI)
- **About the Role** As a Product Owner for Sales & Enrollment Platforms , you will make an impact by leading the development and optimization of Elv Sales and ... Information Technology, or related field. . 5+ years of experience as a Product Owner or in...platforms (Salesforce preferred) and digital enrollment tools. . Experience working with business operations and cross-functional teams. .… more
- City National Bank (Lansing, MI)
- …or of experience handling complaints, escalations, requests verbally with a client * 5 years' experience preparing executive level presentations and ... *PREMIER MORTGAGE CLIENT SERVICING ESCALATION MANAGER* WHAT IS THE OPPORTUNITY?...issues, or inquiries * Acts as a liaison and owner of every escalation or issue between the advisors,… more
- ADP (MI)
- …engagement and sentiment data. **Requirements:** + You will have 8+ years' of experience in digital community management, client marketing, or digital ... experience roles in a B2B SaaS environment. + Experience managing community platforms (Gainsight CC preferred)...+ Strategic thinker with a passion for improving the Client and prospect journey through digital channels. + Analytical… more
- Educational Testing Service (Lansing, MI)
- …an agile environment. + Well-versed in SaaS-based solution delivery methods. + Experience in client requirements gathering with strong problem-solving skills. + ... partnering with business development and account management teams to deliver client solutions and/or implementations. + Experience in determining processes to… more
- Guardian Life (Lansing, MI)
- …who provide planning strategies to high income/high net worth or business owner clients. **You will** Utilize proprietary software platforms to uncover ... consultation to our field force on their prospect and client situations where we concentrate our efforts on the...high income, high net worth and closely held business owner marketplaces. Our associates are thought leaders in the… more
- Bank of America (White Lake, MI)
- …technologies * Leverages available resources, technologies, and processes to optimize the client experience and deliver operational excellence and accuracy * ... Credit Solutions Advisor (CSA I), or Relationship Manager Business Owner Specialist (RMBOS) at Bank of America for a...Oral Communications * Problem Solving * Account Management * Client Experience Branding * Client … more
- Deloitte (Detroit, MI)
- …of 1 year of experience leading multi-platform Adobe solutions as a product owner , technical client service lead or solution consultant + A minimum of 1 ... and automation: Provide expert guidance on integration and automation possibilities for client platforms with Workfront and utilizing the Fusion automation… more