- TEKsystems (Troy, MI)
- …individuals who love helping people + Previous customer service or retail experience + Call center or financial institution experience is a plus + Strong ... Position Details: Member Service Representative ( Call Center - Credit Union) Schedule: + Five days/week, 8 hours/day + Two days off per week (one weekend day +… more
- Trinity Health (Farmington Hills, MI)
- …of education and experience. Experience in a complex, multi-site environment preferred. Previous service/ call center experience with the ability to respond to ... service setting, performing medical claims processing, financial counseling, financial clearance, accounting or customer service activities or an equivalent… more
- Tenet Healthcare (Detroit, MI)
- …setting working with the same software program and customer base as the DMC Call Center . 3. Two to five progressive years of work experience in insurance, ... Call Center Advisor - Health Acess...urgent/emergent care environment or Triage function as appropriate. Interprets customer needs and utilizes a computerized database to assist… more
- Honor Community Health (Pontiac, MI)
- …Two years of experience in front-line customer service or in a similar call center position. + Experience working in a healthcare setting strongly preferred ... Full Call Center Assistant Job Description (https://honorcommunityhealth.qualtrics.com/ControlPanel/File.php?F=F\_IcN0lWMtCekNAYy) (Click to View) Honor… more
- Corewell Health (Grand Rapids, MI)
- …provide high quality, cost effective service with a high emphasis on customer satisfaction. Essential Functions + Communicates and collaborates with the Supervisor, ... customer , and other trades and sub-contractors to ensure quality,...for you + Comprehensive benefits package to meet your financial , health, and work/life balance goals. Learn more here… more
- Vibe Credit Union (Novi, MI)
- …Essential Duties + Team Management: + Lead, coach, and motivate a team of call center agents to achieve performance targets. + Conduct regular team meetings ... knowledge. + Operations Oversight: + Monitor and manage daily call center operations to ensure efficient handling...related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and Customer Due… more
- Peckham, Inc. (Grand Rapids, MI)
- …to work well independently and as a member of a team. The tasks of the call center are repetitive in nature. The noise level is generally moderate. The work ... both people with and without disabilities. Peckham Inc. - Contact Center Research Representative IMPORTANT INFORMATION: + Wage: Start at $19.13/hour; $4.93/hour… more
- Peckham, Inc. (Battle Creek, MI)
- …to work well independently and as a member of a team. The tasks of the call center are repetitive in nature. The noise level is generally moderate. The work ... be determined through a performance-based bidding process. SUMMARY The Contact Center Research Representative (CCRR) position involves providing customer service… more
- Kyndryl (Lansing, MI)
- …and workflow-driven architectures. + Deliver measurable outcomes such as improved first- call resolution, reduced handle time, and enhanced customer satisfaction. ... + Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience with AI/ML… more
- Henry Ford Health System (West Bloomfield, MI)
- …required; associate degree or higher preferred. + Previous experience in a healthcare call center or customer service environment strongly preferred. + ... Time About the Role We are seeking a highly motivated and customer -focusedContact Center Advocate IIto join our busy call center team. Under minimal… more