- Drury Hotels (Grand Rapids, MI)
- …FUNCTION & JOB DUTIES: Under general supervision, assists management team with supervising the front desk / guest service positions of the hotel. Ensures ... expectations through superior customer service standards. Assists with training guest service team members. Ensures an exceptional guest experience by… more
- Sage Hospitality Group (Detroit, MI)
- …of conducting performance evaluations, discipline and terminations as appropriate. + Coordinate guest service efforts to include group arrivals and departures, ... setting wake-up to provide guests with timely and efficient service . + Control cash transactions at the front...and guest transportation, while maximizing the guest experience through top quality customer service .… more
- Marriott (Romulus, MI)
- …Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper ... determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as… more
- LEGOLAND (Auburn Hills, MI)
- …where necessary. Shift Leads also have a day-to-day role in developing our front -line team members to deliver world-class customer service **Qualifications & ... **Key Responsibilities:** * Delegate and monitor daily assignments for front line team members within the Guest ...department. * Lead and motivate team members to be " guest obsessed" and provide exemplary customer service .… more
- Sunrise Senior Living (Grosse Pointe Woods, MI)
- …Duties** As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief ... limited to the essential functions listed as follows: **Customer Service ** + Oversee the community entry area for visitors,...for new residents prior to move in. + Order guest meals for resident and family for day of… more
- The Walt Disney Company (Lansing, MI)
- …seeking to continually improve GSM ratings regarding air conditioning/refrigeration performance and guest service recovery. + Proficient use of AMOS to forecast, ... salt, chilled and reheat water pumping systems and the supervisor system. + Operation, inspection, maintenance, repairs and performance...as required under EPA rules. + Undertaking work, both front and back of house, to a standard which… more
- Lac Vieux Desert Northern Waters Casino Resort (Watersmeet, MI)
- …Position Summary: POSITION: Sugar Bush Restaurant Cashier DEPARTMENT: Food and Beverage SUPERVISOR : Front of House (FOH) Service Manager LOCATION: ... excellent customer service to guests, internal and external, through active guest engagement and a positive attitude. + All employees must be flexible and… more
- Lac Vieux Desert Northern Waters Casino Resort (Watersmeet, MI)
- …Position Summary: POSITION: Server DEPARTMENT: Food and Beverage LOCATION: Sugar Bush Restaurant SUPERVISOR : Front of House (FOH) Service Manager EMPLOYMENT: ... when the restaurant is busy. + Provides great table service by being personable and knowledgeable by informing guests...service to guests, internal and external, through active guest engagement and a positive attitude. + All employees… more