- Zoom (Lansing, MI)
- Head of Customer Experience Operations What You Can Expect The Head of CX Operations is a senior leadership role, responsible for defining and ... retention, renewals, expansion, and long-term value realization. About the Team The Customer Experience Operations team partners across Sales, Customer … more
- Zoom (Lansing, MI)
- . Head of Marketing Operations What You Can Expect The Head of Marketing Operations is responsible for designing, scaling, and optimizing the end-to-end ... and lead lifecycle management. + Partnering cross-functionally with Sales, Revenue Operations , Finance, Product, and Customer Success to align planning,… more
- ServiceNow, Inc. (Detroit, MI)
- …be leveraged to drive transformational change within a factory environment + ** Customer -facing experience ** in selling and delivering consulting services + ... as we pursue our purpose to make the world work better for everyone. **Global Head of Digital Factory Solutions Go-to-Market** The Global Head of Digital Factory… more
- Grant Thornton (Southfield, MI)
- We are seeking an experienced and strategic leader to serve as the Head of Global Product - Tax. This new role will drive the execution of Grant Thornton's product ... of innovative, AI-enabled solutions that enhance our professional tax services globally. The Head of Global Product - Tax will lead distributed teams across multiple… more
- Wolters Kluwer (Lansing, MI)
- …Overview** CCH Tagetik is seeking a dynamic and entrepreneurial **Vice President** **,** ** Head of North America** to drive growth, lead the sales strategy, and ... that demands strategic vision, operational execution, and relentless focus on sales, customer success and market expansion. **This role can be based Remote, with… more
- Amazon (Detroit, MI)
- …and partners. Amazon Web Services (AWS) seeks a technically-minded, results-oriented ' Head of Automotive & Manufacturing Marketing' to develop, lead, and execute ... of services, solutions, and partner offerings to help transform manufacturing operations and automotive innovation. Their team will develop differentiated value… more
- Coinbase (Lansing, MI)
- …connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide ... the intersection of product and support to transform the customer experience . *What you'll be doing* *...AI to expert responders-to eliminate chatbot loops and ensure customer empathy and effectiveness. * Work with operations… more
- Oracle (Lansing, MI)
- …**Required Skills and Education** + BS degree in Business, Supply Chain Management, Operations , or a related field. + Relevant experience or interest in ... active service or active-duty Military Spouse new to corporate experience preferred Veterans and Military Spouses belong at Oracle...to transform the world for the better. Get a head start on your civilian career today. About the… more
- Amazon (Shelby Township, MI)
- …plan. * Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations . * Will set and clarify ... and reaching both below the waist and above the head * Walking in the FC and around area...Operations or related field and MBA preferred * Experience with a contingent workforce during peak seasons *… more
- Uniti (Grand Rapids, MI)
- …and work effectively with other Uniti teams, support groups, and customers. + Customer service mentality + Knowledge of telephone operations . + PC skills ... connectivity across the United States. With a steadfast commitment to customer service, operational excellence, and superior network capabilities, Uniti **builds,… more