- Trinity Health (Livonia, MI)
- …during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, multi-factor ... authentication (MFA), resets printers/terminals and provides user education on all TIS supported systems and telecommunications. + Demonstrates an ability to understand the customer's needs through developed listening and trouble shooting skills. Conveys… more
- Marshfield Clinic (Iron Mountain, MI)
- …come together to support the most exciting missions in the world!** **Job Title:** Help Desk Analyst I **Cost Center:** 101651141 IS-Business Mgmt ... Job Description for detail (United States of America) **Job Description:** **JOB SUMMARY** The Help Desk Analyst I provides telephone support for end users… more
- Robert Half Technology (Southfield, MI)
- Description We are looking for a dedicated Help Desk Analyst I to join our team in Southfield, Michigan. In this role, you will be responsible for providing ... technical support and resolving IT -related issues to ensure smooth operations across the organization....necessary to ensure efficient resolution. * Manage and document help desk tickets, prioritizing tasks and maintaining… more
- Robert Half Technology (Southfield, MI)
- …Directory. * Document technical problems, solutions, and workflows in the help desk ticketing system. * Track and manage IT assets, ensuring compliance with ... Description We are looking for an experienced Desktop Support Analyst to join our team in Southfield, Michigan. In this role, you will play a key part in ensuring… more
- PNC (Portage, MI)
- …opportunity to contribute to the company's success. As a Technology Solution Center Analyst Lead within PNC's CDS MIDWEST organization, you can sit in Portage, MI. ... web tickets - Remain current with support changes/updates - Adhere to Service Desk and Company Polices and Incident Management process **Job Description** + Provides… more
- Ally (Lansing, MI)
- …build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so ... a liaison with Enterprise Risk, Business Line Risk, and IT to understand all current data issues and how...we use. * Maintain and update all Snowflake, SQL, desk procedures, and process maps as necessary. **The Skills… more
- Lincoln Financial (Lansing, MI)
- …operational stability and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, ... expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln Financial Distributors, a broker-dealer, is… more
- TEKsystems (Ann Arbor, MI)
- …network monitoring, troubleshooting, windows, support, customer service, helpdesk troubleshooting, help desk support, ticketing system, noc, solarwinds, ... is looking for multiple qualified candidates to support their IT department's Network Operations Center team. Workplace Type -...remote) Job Description: Our Client is seeking a NOC Analyst to work in their 24x7x365 Operations Center. They… more
- Publicis Groupe (Birmingham, MI)
- …we different? There are three core values at the center of our approach that help us stay ahead - curious, open, and driven. **Curious** - A deep curiosity compels ... manage monthly bill/pay and spend reporting in coordination with Analyst + Lead and assist in coaching, managing, and...knowledge in DSPs and technologies such as The Trade Desk , DV360, Yahoo DSP, DCM, Amazon DSP. + Understanding… more