- Trinity Health (Livonia, MI)
- …during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, multi-factor ... authentication (MFA), resets printers/terminals and provides user education on all TIS supported systems and telecommunications. + Demonstrates an ability to understand the customer's needs through developed listening and trouble shooting skills. Conveys… more
- Robert Half Technology (Portage, MI)
- Description We are looking for a dedicated Help Desk Analyst to provide exceptional IT support across our organization, including office and field ... to staying updated on technology trends. Responsibilities: * Manage and operate the IT Help Desk , ensuring timely resolution of open tickets and efficient… more
- Robert Half Technology (Southfield, MI)
- Description We are looking for a dedicated Help Desk Analyst I to join our team in Southfield, Michigan. In this role, you will be responsible for providing ... technical support and resolving IT -related issues to ensure smooth operations across the organization....necessary to ensure efficient resolution. * Manage and document help desk tickets, prioritizing tasks and maintaining… more
- Robert Half Technology (Portage, MI)
- Description We are looking for a skilled Help Desk Analyst III to join our team in Portage, Michigan, on a Contract-to-Permanent basis. This role involves ... The ideal candidate will have a strong background in IT systems, excellent customer service skills, and expertise in...and network issues. * Respond to and resolve service desk tickets in a timely and efficient manner. *… more
- LifePoint Health (Hancock, MI)
- …to: computer hardware, peripherals, software, network, and tele-communications. As part of our IT Help Desk you will be responsible fordetermining the ... employees both professionally and personally. An exciting opportunity for an IT Technical Analyst is now available in our Information Technology Department. As a… more
- Eliassen Group (Lansing, MI)
- …in increased quality and service. + Respond to escalated calls from users and the help desk + Assists in the support of the core commercial mortgage servicing ... **Senior Business Systems Analyst - Commercial Loans** **Anywhere** **Type:** Contract **Category:**...limited supervision, serves as liaison between users and Technical IT teams to analyze, document and test business requirements… more
- Robert Half Technology (Southfield, MI)
- …Directory. * Document technical problems, solutions, and workflows in the help desk ticketing system. * Track and manage IT assets, ensuring compliance with ... Description We are looking for an experienced Desktop Support Analyst to join our team in Southfield, Michigan. In this role, you will play a key part in ensuring… more
- PNC (Portage, MI)
- …opportunity to contribute to the company's success. As a Technology Solution Center Analyst Lead within PNC's CDS MIDWEST organization, you can sit in Portage, MI. ... web tickets - Remain current with support changes/updates - Adhere to Service Desk and Company Polices and Incident Management process **Job Description** + Provides… more
- Teleperformance USA (Warren, MI)
- …company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ... we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are...Traffi** **c Desks to en** **sure schedule adherence, communicate IT issu** **es and direction, skill changes,** **etc.** +… more
- Ally (Lansing, MI)
- …build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so ... a liaison with Enterprise Risk, Business Line Risk, and IT to understand all current data issues and how...we use. * Maintain and update all Snowflake, SQL, desk procedures, and process maps as necessary. **The Skills… more