• IT Service Desk…

    TEKsystems (Grand Rapids, MI)
    …the environment. Main responsibilities include servicing support requests from the Service Desk , troubleshooting issues, setting up peripherals and installing ... application training to end users. Responsible for clearly documenting processes and service desk ticket resolutions. Must be able to ensure excellent customer … more
    TEKsystems (05/10/25)
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  • IT Help Desk Analyst 1 (day…

    Trinity Health (Livonia, MI)
    …their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, ... be in a high volume call center style environment.** Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication.** Under general… more
    Trinity Health (04/16/25)
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  • Linux Administrator/Support Desk…

    GovCIO (Lansing, MI)
    **Overview** GovCIO is currently hiring for a Linux Administrator/Support Desk Analyst (SDA) provides service desk and application and security ... $92,500.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5880/linux-administrator-support- desk - analyst ujms/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-5880_… more
    GovCIO (04/10/25)
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  • Help Desk Analyst - Tier 1 (Swing)

    ASM Research, An Accenture Federal Services Company (Lansing, MI)
    As a Help Desk Analyst within the Defense Army...operations. To do well in this role, familiarity with IT Service Management (ITSM) principles and a ... The ideal candidate will bring a history of successful IT support, particularly within a defense or similar high-security...technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.… more
    ASM Research, An Accenture Federal Services Company (04/22/25)
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  • Help Desk Analyst II

    Robert Half Technology (Grand Rapids, MI)
    Description We are looking for an experienced Help Desk Analyst II to join our team in Grand Rapids, Michigan. In this role, you will provide technical support ... will help maintain the efficiency and security of our IT infrastructure while delivering exceptional service to...* Minimum of 5 years of experience in help desk support, system administration, or a related field. *… more
    Robert Half Technology (04/29/25)
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  • Help Desk Analyst I

    Robert Half Technology (East Lansing, MI)
    Description We are looking for a dedicated Help Desk Analyst I to provide exceptional technical support to our team in East Lansing, Michigan. The ideal ... This role is perfect for someone who thrives in a fast-paced IT environment and enjoys working collaboratively to address technical challenges. Responsibilities: *… more
    Robert Half Technology (05/06/25)
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  • Service Desk - IT Healthcare…

    HTC Global Services Inc (Troy, MI)
    …Insurance, Short & Long Term Disability Insurance, and a variety of other perks. Technical Service Desk Analyst Job Description The Technical Service ... Minimum of a HS diploma + Minimum of 18 months experience working in a Service Desk Analyst role preferred + Previous experience working in a nursing or… more
    HTC Global Services Inc (04/25/25)
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  • Customer Service Case Analyst…

    Morley (Lansing, MI)
    …home? This could be a great opportunity for you! As a remote Customer Service Case Analyst in Morley's reacquired vehicle management (RVM) group, you'll review ... isn't necessary in order to be a great case analyst . We'll train you on everything you need to...or equivalent + Three or more years of customer service experience (previous call center work, retail, restaurant, fast… more
    Morley (04/29/25)
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  • Lead Service Analyst

    Insight Global (Cadillac, MI)
    …team has a wider Privilege Account access capability and permissions than a Service Analyst and therefore has additional and uplifted Technical and Documentation ... Management Foundation or demonstrable knowledge of using other IT Service Management frameworks. Broad business and...chosen service management tool or other comparable Service desk toolsets Knowledge of reporting methodologies… more
    Insight Global (05/08/25)
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  • Technology Solution Center Analyst Lead

    PNC (Portage, MI)
    …and/or web tickets - Remain current with support changes/updates - Adhere to Service Desk and Company Polices and Incident Management process **Job Description** ... Resolution, Technical Support **Competencies** Customer Support Policies, Standards and Procedures, IT Environment, IT Service Management (ITSM),… more
    PNC (05/06/25)
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