- Mass Markets (Bay City, MI)
- …ourselves as a trusted partner in the industry. We are looking for Customer Service Representatives to support inbound calls and walk up customer inquiries at ... for conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient , and conscientious) + Ability to… more
- Corewell Health (Southfield, MI)
- …email, etc. Adheres to established procedure and quality guidelines in support of Patient Access Services Center performance indicators, as well as Corporate ... Location SITE - Beaumont Service Center - 26901 Beaumont Blvd Department Name Patient Access Service Center - East Radiology Employment Type Full time Shift… more
- Cardinal Health (Lansing, MI)
- …physicians, specialty pharmacies, and insurance companies, to ensure seamless coordination of patient care and timely access to necessary services + Assist ... -facing or high touch customer interaction experience preferred + Previous Hub or Patient Support Service experience preferred + High School diploma or… more
- Cardinal Health (Lansing, MI)
- …workload of inbound faxes (if applicable) * Investigate and resolve patient /physician inquiries and concerns in a timely manner * Enter detailed information into ... Cardinal Health Sonexus (TM) Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers...life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and… more
- Cardinal Health (Lansing, MI)
- …higher quality customer service . + Responds to telephone inquiries ( inbound /outbound calls): ascertains patient needs; responds appropriately & with urgency ... business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services … more
- Morley (Lansing, MI)
- …you. Automotive knowledge not required! **_What You'll Do_** + Provide fantastic customer service via inbound and outbound conversations over the phone and using ... Role** **_Location: Remote_** **_-_** **_Michigan residents_** In this remote Customer Service Representative position at Morley, you'll be trained as an important… more
- Cardinal Health (Lansing, MI)
- …to patients who need them-faster.** **_Responsibilities_** The Case Manager supports patient access to therapy through Reimbursement Support Services in ... Cardinal Health Sonexus (TM) Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers...inbound fax, phone, and electronically. + Provide world-class service and receive inbound calls from patients,… more
- TEKsystems (Kalamazoo, MI)
- …responsible for learning and understanding the entire front-end process to ensure successful service for our patients - Answering inbound calls and making ... the accuracy of information received from referrals, create orders, and or schedule the patient to receive equipment as ordered by their doctor - Answer all calls… more
- Cardinal Health (Lansing, MI)
- …The Senior Case Manager supports patient access to therapy through patient support services in accordance with the program business rules and ... inbound fax, phone, and electronically. + Provide world-class service and receive inbound calls from patients,...pharmacies, and insurance companies, to ensure seamless coordination of patient care and timely access to necessary services… more
- Morley (Lansing, MI)
- …home? This could be a great opportunity for you! As a remote Customer Service Case Analyst in Morley's reacquired vehicle management (RVM) group, you'll review cases ... address the customer's complaint + Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other… more