- Dynatrace (Detroit, MI)
- **Your role at Dynatrace** Overview: As the Communication Lead within the Global Incident Management team, you will be responsible for orchestrating clear, ... if needed. **Process Improvement & Governance:** + Contribute to refining Critical Incident communication guidelines, SLAs, and templates. + Participate in post-… more
- Oracle (Lansing, MI)
- …with a knack for turning challenges into opportunities for growth? Join us as Lead Project Manager-Major Incident Management for Oracle Health and make a ... by bringing your expertise to our talented group. As Lead Project Manager-Major Incident Oversight, you will...driving resolution from start to finish. + Develop clear communication strategies to inform clients and internal teams with… more
- Oracle (Lansing, MI)
- …and Regional Security Operations. **Responsibilities** + Daily Responsibilities + Lead incident triage, severity assignment, war-room facilitation, and ... **Job Description** We are seeking a Technical Program Manager to lead integrated change governance and incident response for GPS technologies and operations.… more
- Zurich NA (Lansing, MI)
- …complex multi-stakeholder relationships during crisis situations. **Key Accountabilities:** + Lead incident response engagements for external clients, conducting ... counsel, insurance carriers, law enforcement, and executive leadership to manage incident response activities and communication strategies. + Provide expert… more
- Ally (Lansing, MI)
- …Business Disruption Risk pillar of Operational Risk & Resilience. This Manager role will lead CM's Incident & Technology Management function, and report to the ... office on hybrid bases #LI-Hybrid **The Work Itself** * Lead , mentor, and develop the CM Incident ... response, situation reporting, and risk assessment. * Strong communication skills (both verbal and written) and ability to… more
- General Motors (Warren, MI)
- …and lifecycle. + Reliability and Operations + Establish SLIs/SLOs, alerts, runbooks; lead incident /problem management and post‑ incident reviews. + Security ... communication with executives and engineers; proven ability to lead cross-functional initiatives and influence without direct authority. **Preferred Skills:** +… more
- Deloitte (Detroit, MI)
- …and optimization of the Oracle Field Service (OFS) platform. These individuals lead incident management, monitor service performance, and ensures the effective ... and coordinate daily operations and support activities of Oracle Field Service. + Lead incident management, problem resolution, and root cause analysis for field… more
- Cayuse Holdings (Lansing, MI)
- …and quality adherence and alignment with SLAs. + Ensure continuous monitoring, lead incident response efforts during critical outages, and manage end-to-end ... **Overview** **Job Title:** IT NOC Offering Lead **Cayuse Company:** Cayuse Commercial Operations **Location:** Remote **Department:** Business Development/IT… more
- University of Michigan (Ann Arbor, MI)
- …insecurities, or other complicated critical incidents + Supervise three full-time professional critical incident case managers + Lead all aspects of the visiting ... The Assistant Dean of Students is responsible for leadership of critical incident response and student support, the respondent support program, and the community… more
- Humana (Lansing, MI)
- …ecosystem to align cloud operations with business priorities and compliance standards. + Lead and mature the Incident and Problem Management functions to ... of mission-critical systems by guiding operational teams, defining SLAs, and improving incident response capabilities. + Lead the MSP teams responsible for… more