- Hospice of Michigan (Southfield, MI)
- Job Summary: Responsible for clinical oversight and supervision of the Contact Center nurses and the coordination of related patient care activity statewide. ... outcomes, in collaboration with regional leadership, as well as triage clients (by phone or virtually), and ensures that...to achieve desired outcomes. + May participate in the manager on-call rotation, as needed. + Responsible to support… more
- Hospice of Michigan (Southfield, MI)
- …count, staff call-in report, missed visit report, etc.). Essential Functions for Triage -Scheduling Role: + Inputs Caregiver Support Center staffing schedules ... Extensive contact with members of the interdisciplinary team/support and/or Triage staff. Some contact with administrative and/or management staff. External:… more
- Hospice of Michigan (Southfield, MI)
- …admissions. + Coordinates communication with patients, families, interdisciplinary team/support staff, Contact Center and others in collaboration with the ... referrals after hours. Schedules admission visits as needed. + Collaborates closely with triage RN's to maintain efficient flow of patient calls and dispatch of… more
- Percepta (Dearborn, MI)
- …required * Associates degree or college degree preferred **Experience** * 3 years contact center experience required * Previous experience working on a Percepta ... services: telematics, data services, fleet management, including multi-tier support and triage of customer issues associated with FPI software, hardware, and… more
- University of Michigan (Ann Arbor, MI)
- …key systems, doors and door hardware through highly-effective work order triage and management using Computerized Maintenance Management Systems (AiM). + Supervise ... training. Develop, educate and maintain customer authorized approversas the primary point of contact for the Key Office to maintain an auditable and controllable key… more
- CenterWell (Lansing, MI)
- …(Physicians and Advanced Practice Providers) to serve as the single point of contact for questions and issues relating to documentation and coding. + Based on ... education to deliver education related to improvement opportunities + Analyze trends, triage , and answer questions in real-time. + Research and interpret correct… more