- Molina Healthcare (Ann Arbor, MI)
- Molina Healthcare is hiring on our outbound Medicare Member Engagement team. This role is remote and will work 8am to 430pm Pacific Standard Time. ... Medicare Member Engagement Specialists will...Medicare Member Engagement Specialists will be making outbound...be computer savvy and have a high level of customer service experience. Top notch communication skills, both written… more
- CVS Health (Lansing, MI)
- …care coordination needs and drive solutions to address those needs. + ** Member Engagement :** Use problem-solving skills to find alternative contact information ... Needs Plan (DSNP) members, who are enrolled in both Medicare and Medicaid. As a member of...by care management. Employ motivational interviewing techniques to maximize member engagement and promote lifestyle changes for… more
- CVS Health (Lansing, MI)
- …to meet performance and productivity metrics, including call volume, successful member engagement , and state/federal regulatory requirements of this role. ... colleagues. + Communicate effectively, both verbally and in writing. + Excellent customer service and engagement skills. **Required Qualifications** + Must have… more
- Grifols Shared Services North America, Inc (Flint, MI)
- …will also be tasked to move at a rapid pace using digital resources for customer engagement . The SSR will be tasked at using technology for call ... skill sets: + CRM evolution/expansion + Enhanced approach to customer targeting and engagement + Remote ...territory including major accounts and large players (ie, Commercial, Medicare , and Medicaid) + Coordinate with Hospital SSR counterpart… more
- Henry Ford Health System (Troy, MI)
- …timely processing of provider appeals, for all product lines (HMO, AHL, and Medicare Advantage (MA), Medicaid, and Duals) in accordance with internal HAP policies. ... regulatory mandates including NCQA, Department of Labor (DOL) and Center for Medicare /Medicaid Services (CMS). Maintain formal history of provider appeals and the… more
- Cardinal Health (Lansing, MI)
- …health plans on patient enrollment and education efforts; co-develop campaigns to improve member engagement . + Build and maintain templates for call preparation, ... Marketing contributes to Cardinal Health_** Marketing is responsible for assessing customer needs, market conditions and competition to inform business strategy.… more
- Prime Therapeutics (Lansing, MI)
- …accomplish client program objectives. This role is responsible for partnering across Member Operations senior leadership, Client Engagement , and the Business ... is responsible for the strategic leadership and operational direction of Member Operations solutions related to interaction with Prime Therapeutics clients to… more
- Humana (Lansing, MI)
- …through compliant practices that bring value to the organization. This engagement includes call calibrations, call reviews, collaborative feedback to sales agents, ... be willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance** **1 or more years of coaching… more
- Humana (Lansing, MI)
- …skills + Ability to connect meaningfully with customers to build emotional engagement and customer advocacy + Simplify complexity and integrate internal ... efforts to deliver an optimal customer experience + Easily adapt to learning new software/programs...Information** + Any Humana associate who speaks with a member in a language other than English must take… more
Recent Searches
- Referral Scheduling Coordinator Remote (Louisiana)
- Administrator Assistant (United States)
- IT Support Tech T45 (United States)
Recent Jobs
-
IT Project Manager - NDS
- Nelnet (CO)
-
Flex Full-Time Transporter
- UPMC (Pittsburgh, PA)
-
Program Director
- BrightSpring Health Services (Florence, KY)
-
Senior Project Engineer (P3) - Onsite
- RTX Corporation (East Hartford, CT)