- Cognizant (Troy, MI)
- …while growing their exposure to transformational technologies. **The Role:** As a ** Contact Center Architect** , you'll lead solution design for ... **About Cognizant's Digital Engineering Practice:** At Cognizant Digital ...**Location: Troy Michigan** **Responsibilities:** + Define architecture for Dynamics-based contact center solutions + Ensure scalability, performance,… more
- Arab Community Center for Economic and Social Serv (Dearborn, MI)
- …and using required software applications for program area and other applications, including Microsoft Office o If in Digital Engagement o Oversee end-to-end ... Digital Deputy Director Department: Marketing & Communications Location:...manage projects and solve standard and non-standard problems. Extensive contact with internal and external customers is required to… more
- Evolent (Lansing, MI)
- …and supporting digital workplace technologies with a strong background in Microsoft 365, Exchange, Windows 365 Cloud PCs, Purview, etc. * Experience leading ... Stay for the culture. **What You'll Be Doing:** **Job Summary** The AD, Digital Workplace Engineering oversees a team of engineers for implementing, managing and… more
- Meta (Lansing, MI)
- …(DEC) organization to direct contracting across the full E2E project lifecycle of data center campuses in North America. There has never been a more exciting time to ... be in the digital infrastructure industry--come join a high-powered team of industry...industry leaders! **Required Skills:** Lead Contracts Manager - Data Center Design, Engineering & Construction Responsibilities: 1. Direct the… more
- Arab Community Center for Economic and Social Serv (Dearborn, MI)
- …on time, with scope, and withing budget + Act as primary point of contact for website-related issues, resolving technical problems with IT support as needed + ... required software applications for program area and other applications, including Microsoft Office + Excellent communication and collaboration skills, with the… more
- Sharecare (Lansing, MI)
- …Services Manager is primarily responsible for maintaining effective internal support for contact center teams assigned to Sharecare Health Data Services by ... **Job Description:** Sharecare is the leading digital health company that helps people - no...Job Functions:** + Manage day to day operations of Contact Center Support Services teams for Health… more
- Sprinklr (MI)
- …degree preferred + 10+ years of experience in Enterprise architecture, data architecture and Contact Center and UC environments + 5+ years of experience with ... the world's most valuable enterprises - global brands like Microsoft , P&G, Samsung and more than 50% of the...technology and social media management + Expertise in cloud contact center ecosystems (Genesys, Amazon Connect, NICE,… more
- Ford Motor Company (Dearborn, MI)
- As a Business/Information Architect in the Global Contact Center Technology portfolio, you will be responsible for understanding business requirements and ... SPARK and STORM, Kafka **Skills Desired:** + 2+ years' experience designing Contact Center channel technology architecture and implementing best practices +… more
- Publicis Groupe (Birmingham, MI)
- …on the planet. How are we different? There are three core values at the center of our approach that help us stay ahead - curious, open, and driven. **Curious** ... to optimize media planning and execution across multiple channels, including digital , video, social, mobile, and offline media. This position is responsible… more
- Sprinklr (MI)
- …+ **Managed Services Consultant - CCaaS:** Specializes in customer engagement and contact center solutions. + **Managed Services Consultant - Advertising:** ... the world's most valuable enterprises - global brands like Microsoft , P&G, Samsung and more than 50% of the...throughout the customer lifecycle. + Serve as the primary contact for stakeholders. + Drive upsell and cross-sell opportunities.… more