- Conduent (MI)
- …be part of a culture where individuality is noticed and valued every day. ** Remote Bilingual Healthcare Customer Service Representative** **Must be fluent in ... benefits start from the date of hire!** **About the Remote Healthcare Customer Service Representative role:** **Would...few of the questions you may receive as a healthcare call center associate are the following:**… more
- Teleperformance USA (MI)
- …Must be fluent in both English and Spanish.** **Your Responsibilities** ** Healthcare Customer Service Representatives field customer inquiries by finding innovative ... and treat it sensitively** + **Aim to resolve issues on the first call by being proactive** + **Appropriately and professionally communicate with customers** +… more
- Humana (Lansing, MI)
- …in times of doubt. + Flexibility and comfort with the speed of change in healthcare . **Training and Schedule** + Call center hours of operation are Monday-Friday ... Care Management Support Assistants perform their role in a call center environment that includes working in an auto-dialer...member's overall health and well-being. To work as a Bilingual CMSA, you must be fluent in both ENGLISH… more
- Humana (Lansing, MI)
- …have a current Active Health Insurance License in their state of residence** + Bilingual in English and Vietnamese with the ability to speak, read and write in ... + Easily adapt to learning new software/programs and follows call flow processes and procedures + You must be...for this limited purpose. **_Travel_** _While this is a remote position, occasional travel to Humana's offices for training… more
- Cardinal Health (Lansing, MI)
- … healthcare provider offices, SPs, and customers, striving for one- call resolution **Qualifications:** + 2-4 years of industry experience with patient-facing ... experience + Conduct benefit verifications and collaborate with various healthcare providers, including physicians, specialty pharmacies, and insurance companies, to… more
- CenterWell (Lansing, MI)
- …digital, or written inquiries. This full-time position is in a high-volume healthcare Contact Center, supporting primary care medical centers. **This is a Work ... patient issues through independent problem solving and with a goal of first call . **Required Qualifications** + Strong customer service skills with an emphasis on… more
- CenterWell (Lansing, MI)
- …outbound calls with the primary goal of scheduling virtual appointments with healthcare providers. This role requires a strong focus on customer service, effective ... benefits of scheduling virtual appointments and how they can enhance members' healthcare experience. + Utilize persuasive techniques to encourage members to agree to… more
- CVS Health (Northville, MI)
- …are located in 30+ states and 950+ locations across the country. Under the remote supervision of a clinical operation leader and local leader, the Retail health ... been identified by their health plan, minute clinic, virtual care to drive healthcare outcomes. This position is responsible for coordinating patient care related to… more
- Actalent (Flint, MI)
- Remote Certified Pharmacy Technician Job Description As a Pharmacy Technician, you will review Prior Authorizations for a Pharmacy Services department within a large ... healthcare insurance company. Your role involves making determinations to...+ Basic computer skills. + Strong computer skills and call center experience. + Nationally Certified Technician and registered… more
- Humana (Lansing, MI)
- …+ Process all incoming fax/emails request for services the same day. + Return call for all voice messages received the same day. + Process provider and member ... Administrative support experience + 1 or more years of Healthcare experience + 1 or more years of telephonic...Nights, Weekends and Holidays based on business needs. + Bilingual English/Spanish able to speak, read and write in… more
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