- R1 RCM (Detroit, MI)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Senior Operations Lead , Customer Partner you ... of R1 workflow technologies. **Here's what you will experience working as a Senior Operations Lead , Customer Partner:** + Mitigate back-end revenue… more
- Coinbase (Lansing, MI)
- …CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support ... to transform the customer experience. We're hiring a Program Manager, Coinbase One,...years in CX program management, project management, or product operations * Proven success leading retention or scaled product… more
- Ryder System (Highland Park, MI)
- …to you and are there to support the needs of the assigned location. The Senior Operations Manager must be able to accomplish results through the effective ... procedures. This may also be a development position to prepare incumbents for the Senior Operations Manager II, Field Operations Manager, or Quality… more
- Coinbase (Lansing, MI)
- …of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role focused on ensuring Coinbase customers have a ... business. *What you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an...product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement… more
- Cayuse Holdings (Lansing, MI)
- **Overview** The Senior Reporting & Analytics Lead will leverage data analytics and reporting to drive operational efficiency, identify performance trends, and ... data visualization tools and predictive analytics, the Reporting & Analytics Lead provides actionable insights on customer behavior, operational performance,… more
- GE Aerospace (Grand Rapids, MI)
- …heard and see your ideas take flight, this is the opportunity for you. The Senior Systems Engineer - Lead Systems Verifications role is responsible for leading a ... bid estimations, and project performance. This position can influence and lead departmental operations , team member development (mentoring), and hiring.… more
- Lumen (Lansing, MI)
- …as we digitally connect the world and shape the future. **The Role** The Senior Lead Network Information Security Architect within the Global Security Services ... well as security technologies and methods used to protect corporate and customer -facing network infrastructures. This candidate must be able to work independently… more
- Ford Motor Company (Allen Park, MI)
- …vehicles that are as smart as you are. **What you'll be able to do:** Lead / Senior Software Engineer - positions offered by Ford Motor Company (Allen Park, ... to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the opportunity for… more
- PagerDuty (Lansing, MI)
- …Cloud value proposition and how PagerDuty helps corporations revolutionize their digital operations . + Develop and implement customer success strategies aligned ... lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer ...operations . Data Analysis and Reporting: + Monitor key customer success metrics, identify trends, and use data to… more
- Ally (Lansing, MI)
- …DASO operations , specifically for the securitization team, and will lead in developing and executing accounting processes for its strategic growth initiatives. ... so shouldn't your opportunities be, too? **The Opportunity** This Senior Accountant will be a member of Ally's Debt...be a member of Ally's Debt Accounting & Securitization Operations (DASO), which is part of Ally's Controller's Team.… more
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